Customer service is not always about going the extra mile. Often, it is about doing the small, simple things beautifully with care and consistency. Finding the personable, old-school sense of customer service with the convenience of modern technology may very well be where the magic lies. {mprestriction ids="3,4,5,26,18,6,7,8,9,14,18,43,44"} DEFINING CUSTOMER SERVICE Customer service may be described as the ability and availability to assist customers with…