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Customer service is not always about going the extra mile. Often, it is about doing the small, simple things beautifully with care and consistency. Finding the personable, old-school sense of customer service with the convenience of modern technology may very well be where the magic lies. {mprestriction ids="3,4,26,18,6,7,8,9,14,18,43,44"} DEFINING CUSTOMER SERVICE Customer service may be described as the ability and availability to assist customers with…
Going solo in aesthetics is a massively critical time. Whether a business is being led by a newly licensed skin care professional with big dreams or one who feels ready to stop working for others and venture out alone, the path professionals are embarking on may take them well out of their expertise. The motivations for opening a solo practice may vary from the prospect…
When an “esty” entrepreneur makes the decision to leave the security of a job and open their own practice, many thoughts may run through their head. Perhaps they are thinking about how they have always wanted to be their own boss or how they could manage things better than their current supervisor. Maybe they feel they are not being taken seriously where they are currently…
Making the jump from employee to business owner can be a scary and somewhat daunting task. So many variables factor into the equation, like whether to be the sole owner and rent a suite or office or whether to go into business with a partner, perhaps several partners. An even bigger risk may involve opening a multi-service spa as an owner with employees. When spa…

January 2023

Business Blogs

Brands of the Month

  • DMK Skin Revision Center
  • Face Reality Skincare
  • Repechage