by Mara Shorr, B.S., CAC II-XII and Jay A. Shorr, B.A., MBM-C, CAC I-XII You have already done the heavy lifting. You created the perfect job description and scoured the internet. You racked the brains of everyone…
Published in
Employee Relations
Leading a team takes more effort than simply hiring the right players. It involves keeping the right players and motivating and inspiring them to do their very best. Excited, eager, and talented employees at every level of…
Published in
Employee Relations
Bacteria can come in many different shapes and sizes with varying degrees of severity. It is important to note that not all bacteria are bad, as many of them are helpful and essential to life. The difference…
Published in
Employee Relations
During breast cancer awareness month, spas and salons may be wondering how they can contribute to the cause. In addition to becoming educated about oncology aesthetics and making treatments as safe as possible for clients with cancer,…
Published in
Employee Relations
T.E.A.M. SPIRIT Keeping employees on the same page
Written by Tasha D. Manigo-Bizzell, L.E., M.B.A., I.H.P., M.S.
It is no secret that keeping clients interested in a spa’s products or services is a daunting task. With so much vying for their dollars, it is a wonder customer loyalty even exists. But keeping employees engaged…
Published in
Employee Relations
It is all about balance and understanding how everything and everyone can work together. I have been in the employer’s seat for more than 23 years now and I am still learning life lessons. As I reflect…
Published in
Employee Relations
Motivating Employees
Written by Melinda Minton
Keeping employees happy and productive is no easy task. They may currently be dealing with personal issues or simply just having a bad day. However, a spa is a sacred space; unhappy employees make for unhappy clients.…
Published in
Employee Relations
Keeping Calm in Sticky Situations
Written by Shelley Hess
When practicing professionalism in the spa, it is particularly important to remember that negative comments relayed by your staff and/or co-workers can potentially ruin your personal and professional relationship with a client. Being able to keep calm…
Published in
Employee Relations
Navigation
Written by Jeremy
Throughout this series, we have discussed developing the principles of empowerment and leadership. Planning, prioritizing, organizing, applying initiative and overcoming obstacles all empower us, bring us closer to our goals, and develop our leadership skills. Two of…
Published in
Employee Relations
Obstacles await us in many forms. They test our will as well as our resources. They separate the wanton from the determined. Obstacles expose the easily frustrated and undisciplined. They systematically measure our desire, resolve and preparedness.…
Published in
Employee Relations
In the Work Place How to Deal with Emotionally Charged Situations
Written by Christine Pemberton, marketing and sales director for Skin 2 SkinTM Care
In the work place, each individual has their own objectives, opinions, skill-sets, roles, responsibilities and deadlines to deal with. These factors coupled with outside influences and pressures, can manifest into emotionally charged situations. Many of these situations…
Published in
Employee Relations
Initiative
Written by Jeremy
So, here we are. We have had in-depth discussions about motivation, goals, priorities, plans and organizing. But, we already have experience with time management. We have all been using schedules and lists for years. Why have these…
Published in
Employee Relations
“You can do it; it is only mind over matter.” Has anyone ever said that to you? While we are experts at telling people how to run their lives and make decisions, the funny thing is that…
Published in
Employee Relations
Organizing
Written by Will Strunk
How many times have you been working on a project and imagined a better way to accomplish the task? Do you witness or experience wasted time or other resources? Have you had an ambition that you have…
Published in
Employee Relations
Volunteering allows you to connect on a personal level with others in your community, creating and strengthening your ties with the local population. Volunteering can be quite rewarding on both a personal and professional level. You will…
Published in
Employee Relations
How often have you been halfway through a project only to be sidetracked by unexpected obstacles? Can you count the times you have witnessed valuable resources being wasted from inefficient planning? I imagine we have all experienced…
Published in
Employee Relations
"Initially when I started having staff meetings, I would ask a question or for everyone's thoughts on a particular subject. But, I'd end up only getting blank stares from my employees. So, I made sure to have…
Published in
Employee Relations
Priorities
Written by Jeremy
Anyone with modest experience setting and pursuing goals can confirm that unexpected obstacles are part of the process. These obstacles often represent delays, detours, forks in the road or even a potential dead end, to the pursuit…
Published in
Employee Relations
How did we find our way from being uncivilized hunter gatherers to become the cultured, suburbanite, air-conditioned, technology driven, smartphone using, Facebook consumers we are today? While the "big picture" answer might be complex, the simple truth…
Published in
Employee Relations
Motivation
Written by Jeremy
Do you know what you really want? What determines the choices you will make? Do you know people who act on compulsions, emotions or habits that fail to provide the results they want? Understanding motivation is one…
Published in
Employee Relations
I purchased my first skin care center just a little over a year after taking my state boards. I barely knew how to be a good aesthetician, non-the-less a good business owner! But for some wonderful reason,…
Published in
Employee Relations
You have invested in the most comfortable aesthetic table available, selected a sleep-inducing soundtrack, and adorned your treatment room with calming colors and décor… You have created the consummate tranquil environment. Clients will surely slip into a…
Published in
Employee Relations
Building Strong Relationships to Create Strong Sales What is your ethic? The word means "habit", and what we do every day, in work and at play, deeply defines who we are. Every business these days says that…
Published in
Employee Relations
The most effective businesses today create what I call a "community of value" – based on both touch and technology. It is a cultural evolution which requires integration of left and right brain functions. We are gadget-mad…
Published in
Employee Relations
If you are growing your spa do not forget about staffing and employee retention. Entrepreneurs riding out the economic ups and downs may not have spent much time wondering whether to add new employees. As the economic…
Published in
Employee Relations
Bosses and/or supervisors do not want to be babysitters, referees, or counselors. Bosses have their own job to do and want employees to do their job so the bosses can get their own work done. If you…
Published in
Employee Relations
There's nothing nicer for a customer or employees than visiting a new spa. Everything about it says "new". It's exciting. There is shiny new equipment that works. Freshly painted walls and new floor coverings. Unstained linens and…
Published in
Employee Relations
My journey as a solo aesthetician began four and a half years ago. That time in my career was both scary and exciting. I thought long and hard before I made the leap of faith. However, I…
Published in
Employee Relations
Keeping employees happy and productive is no easy task. Either their grout is dirty, their kids are colicky, they missed their morning coffee, or the day just isn’t going their way. However, a spa is sacred space.…
Published in
Employee Relations
What motivates you to get up and do your job every day? Is it the money you make, the prestige of owning, managing or working in a spa? Or is it something more like enjoying the type…
Published in
Employee Relations
Theory of Corporate and Business Planning, Conflict Resolution, Human Resource Managers, verbal and written reprimands and warnings, OSHA, ADA, and ACLU are all important topics when it comes to owning a business. After pondering these topics for…
Published in
Employee Relations
When Sarah Hughes skated off with the gold medal, she pulled off one of the biggest upsets in Olympic history. Her surprisingly simple secret? “I didn’t skate for a gold medal. I went out and had a…
Published in
Employee Relations
Article search
When Adding Body Services Makes Cents
The average income of an aesthetician is about $30,000 annually, with the high end of…
READ MORE
An In-Depth Look at How Products Permeate the Skin
The chemistry for understanding delivery pathways for the application of topical skin care products is…
READ MORE
When Mom’s Happy, Everybody’s Happy: Spa Tips for Mother’s Day
Shuffling kids to and from gymnastics, tackling mountains of laundry, preparing Pinterest-worthy birthday parties, and…
READ MORE
Benefits of Embracing Integrative Health Trends
The value of the global anti-aging market is expected to reach $331 billion by 2021…
READ MORE
Spa Highlights Udånder
Udånder is a Scandinavian-style spa that incorporates steam, sauna, massage, facials, and bath and foot…
READ MOREPG Portals Listing
GrandeLASH-MDDescription:
Meet Alicia Grande.
Alicia Grande is the owner of GrandeLASH™-MD a division of Grande Naturals, LLC. Grande has been in the natural products industry for over 15 years specializing in vitamins. Additionally, Alicia worked for a deca ...
Sponsored Videos
SN Portals Listing
Bio France LabDescription:
With 25 years of successful industry experience in both skincare and retail, Claudio DiFiore created Bio France Lab, offering superior natural and botanical luxury skincare product at an affordable cost. Combined exposure to both product develop ...
Popular Press
EG Portals Listing
CBI Laboratories, Inc.Description: Since 1982, CBI's Laboratories has been well known for its consumer market research which defines our client's custom product's personality. The professionalism of our entire research, production and management staff coupled with our strateg ...
Popular Articles
-
A Deeper Look at Rosacea
Read more...
Rosacea has probably been one of the most misdiagnosed and misunderstood skin disorders in the history of the human race. The symptoms of rosacea are so variable that many people have been treated for it when they were actually suffering from other skin disorders; many people who had rosacea were treated for common acne. The term acne rosacea has been a common medical diagnosis until…
Popular Blog
-
The Link Between Your Heart and Your Skin
Many people are not aware that having a healthy heart and normal blood pressure can… -
Serenity by Salt
Kalahari opened here in the Poconos with much fanfare a few years ago. My husband… -
Inflamed Skin? Stress? Digestive Upset? Have a Cup of Chamomile
Inflamed Skin? Stress? Digestive Upset? Have a Cup of Chamomile by Samantha Lahonen, R.H.N. Chamomile…