2022 Monthly Columns

The Golden Experience: Following Up

Following up with clients with an e-mail, phone call, or text message is essential for any spa business. Consider how reaching out before 48 hours can benefit both clients and professionals by taking care of…

Inside the Treatment Room: Treatment Table

Many clients and professionals have likely experienced a treatment on an uncomfortable treatment table. Testing out alternate tables, customizing them, and getting feedback from clients can help professionals ensure that their treatment tables are well-received.…