Some years ago I was in possession of a busy and lucrative skin care clientele, the result of 16 years of effort, trial and error, and devotion. Though now blissfully retired from that career, many of you have asked me what I would do if I had to do it all over again. To be honest about it, I was never absolutely certain that I…

Professional skin care in the 21st Century has never been so exciting, technical, scientific, profitable and yes, extremely competitive. Open up a fashion magazine today and you will find no less than 30+ non-professional skin care brands claiming to reduce lines and wrinkles, improve skin, restore elasticity, replace Botox tm and on and on and on.These companies also promise simulated “professional peels” and “microdermabrasion” in…

Dear Jane,My background is in make-up. I was a professional make-up artist for many years, and recently earned my aesthetics license because I love skin care as well. The two girls who work my front desk and retail area are wonderful sales people, but not skin therapists. How can I help them totruly meet the needs of clients in terms of selling? We get walk-ins…

Whether you're new in the spa industry or ready to relocate your career, finding the ideal (or any!) job can be a grueling and frustrating task. Where once spa operators were hat in hand trying to recruit qualified spa personnel, there is now a sea of applicants in many areas vying for the same precious opportunity to do their work. Beauty, massage, and aesthetics schools…