Restoring health and balance to sensitized skin must begin with a basic clarification of terms. If your client complains of tight, red, stinging, itchy, reactive, flushing, blushing, or hot skin, she may describe her skin as "sensitive." In fact, an estimated 50 percent of our global industry's skin care clients describe their skin in this way.
The customer is always right, but in this case, most of them are wrong. Sensitive skin is inherited. Sensitized skin is acquired. The behaviors of the two conditions are often similar, and treatments may be similar as well. But here is the crucial difference: If you truly have genetically inherited sensitive skin, then the tendency is innate and cannot be fully erased but it can be treated. It is in your DNA!