I’m a big fan of imperfection. Believe it or not, I view imperfection as the ultimate goal of a professional skin care practice. This may come as a jolly surprise to my employees, who know that my management style is hardly laissez-faire. I have a fixation for hospital-cleanliness, for instance. To paraphrase the great Robert Duvall character in Apocalypse Now, I love the smell of Windex in the morning. Clutter bugs me, and I don’t know how otherwise reasonable people can work in it. Until quite recently, I could not tolerate denim worn in the office (I’ve never been a fan of “Casual Fridays”), because I thought it brought out the most slovenly tendencies in people.