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DERMASCOPE The authority on professional skin care

It’s All in the Presentation: Determining Personal Style

Written by Karen Asquith, director of training at G.M.Collin Skincare

Does personal presentation affect success? Skills should outweigh personal presentation when it comes to overall success right? Although it seems as though competency should have more value than personal presentation, unfortunately it does not. Personal presentation has an impact on everyone we meet. Their perception of our competence, personality, intelligence, and trustworthiness are all decided from that first glance. It is important to understand and…

Published in Business

Keeping it Clean: 10 Things About Waxing Sanitation

Written by Antonia Schreiber

Let’s be real, being an aesthetician is super sexy right now. We are the goddesses of health and wellness on and off Instagram. We are making waves for celebrities on the red carpet. People would go without vacation rather than miss their monthly facial appointment. Alright, maybe that last one was a bit of a stretch, but you get the picture. Our job is amazing!…

Published in Business

Skin Care and the 7 Dwarves: Dealing with Difficult Co-Workers

Written by Shelly Steadman

Let’s face it, working in a spa is hardly ever boring. No two days are the same. Tuesday might be low key and quiet, but the next day could be a train wreck of mis-scheduled clients and no shows. It’s a mixed bag for sure. The same can be said for co-workers. As someone who has been in the industry for over a decade, I’ve…

Published in Employee Relations

Spa Personalities: 9 Problem Client Types and How to Handle Them

Written by Terri A. Wojak, L.E., NCEA Certified

As aestheticians work in a service driven industry, they must communicate with clients and consumers on a regular basis. Most clients are a pleasure to work with but, every now and then, a professional may run into a client who can make their job somewhat difficult. In order to continue making their business thrive, they must learn how to deal with problem clients. The following…

Published in Business

6 Steps for Dealing With Clients Who Think They Know Best

Written by Lyn Ross

Every professional has had them: clients who have a million and one questions about the latest trends in skin care as soon as their facial session begins. They, then, proceed to tell the professional what peel and facial they need and want for their skin, despite any contraindications that would clearly indicate their know-it-all request was not the right approach for their skin.

Published in Business