In the ever-evolving landscape of the spa industry, assembling a team of talented individuals is like embarking on a quest for the holy grail of success. The right team members possess the ability to create a magical client experience, cultivate a harmonious work environment, and propel the spa toward unprecedented heights. Yet, amidst this noble pursuit, there are instances when the hiring process takes an unexpected turn, leading to obstacles and setbacks. So, let’s embark on a journey through the treacherous terrain of hiring in the spa industry, unearthing common pitfalls and illuminating the path to triumph.

TELL IT LIKE IT IS

During the hiring process in the spa industry, most encounter the problem of an inadequate job description. This leads the hiring process astray and hinders the quest for the ideal team member. When the job requirements, responsibilities, and expectations are shrouded in ambiguity, the call for qualified candidates goes unanswered. To conquer this challenge, wise spa owners and managers must craft detailed job descriptions that serve as beacons of guidance. These comprehensive descriptions not only unveil the true nature of the position but also shed light on the spa’s unique culture. By charting a clear path and setting crystal-clear expectations, the spa can forge an unbreakable bond between the candidate’s skills and the spa’s deepest needs. 

Melissa Allen has lived many lives as a dance teacher, biologist, and marketing director before becoming a successful aesthetician and spa owner. All of these former positions helped color her opinions, actions, and style. Allen’s career in aesthetics has also been far-reaching; she has been an aesthetician in the back of a salon, a solo aesthetician, a spa owner with several employees, and a global brand consultant. Allen has experienced many of the paths of aesthetics and is open, honest, and willing to share her adventures. As her time in the treatment room comes to an end, she is focusing on mentoring and guiding the next generation of thinking skin care professionals and spa owners.