I have spent the last few weeks spinning in circles from my busy schedule. While I have the magazine to publish, I also run a martial arts school on nights and weekends. In addition, it seems like holidays, birthdays, vacations, weddings and graduation parties have filled up every spare minute. Sometimes it is hard to catch my breath. On the positive side, these events provided…

Always create a memorable experience. Give your clients an experience beyond their expectations. For example, an aromatherapy journey, foot soak, and cup of tea offered at no extra cost add value to the service. Offer unique services and extras that no one else offers. Think about how you can make your amenities more personalized or unique. Small incentives, such as offering a hand treatment is…