Problem: Keratosis Pilaris Keratosis pilaris, also known as follicular keratosis, lichen pilaris or chicken skin, is a common skin condition that causes rough patches and small, acne-like bumps on the arms, thighs, cheeks and/or buttocks. Keratosis pilaris bumps are usually white or red and generally do not hurt or itch.1 Although no clear study of what causes this skin condition has been defined, keratosis pilaris…
While scrolling in my social media app the other day, a cute quote passed on the screen. It had a simple drawing of Winnie the Pooh and his friend Piglet. The text read above it: “What day is it?” “It’s today,” squeaked Piglet. “My favorite day,” said Pooh. While I am not quite sure what made me stop to read a Winnie the Pooh quote,…

What’s Your Recipe for OVERCOMING NEGATIVE CLIENTS?

Written by Shelley Hess, owner of Facemaker Enterprises
Over the years, my answer to this question has solely been about having to let a client go. Having been in this industry for almost four decades, I understand that some customers may have negative reactions to events in their life. In such cases, I have had to suggest they find an aesthetician that can better meet their needs by being able to relate to…