Waxing is a popular form of hair removal as it is quick, efficient, and clients feel the immediate hair-free results. Often, waxing is the preferred choice of hair removal because it is both fast and quite affordable. As with any professional service offered at a spa, it is important to take the appropriate steps to fully qualify a client as a waxing candidate prior to offering the service. There are several lifestyle factors which can directly impact the effectiveness and safety of the wax on a client’s skin and instances when waxing may not be the best form of hair removal. Here is a guide to qualify a client as a waxing candidate and other things to consider.

STEP ONE

Gather as much information as possible about the client in terms of lifestyle habits, medications, and their skin care routine. Using a client intake form that each client completes prior to their wax is a good way to gain a better understanding of their overall lifestyle choices. For example, waxers need to be aware if clients are using certain common ingredients found in skin care products. It is recommended that ingredients such as retinol and glycolic acid are avoided for 48 to 72 hours prior to a facial wax as both ingredients can cause skin to be more sensitive. These active ingredients work by decreasing the thickness of the outermost layer of skin, which may cause it to lift with the wax, leaving a very sensitive client. Asking clients to refrain from using these products prior to their wax helps reduce any chances of skin lifting during the wax. 

Additionally, it is good practice to understand other lifestyle choices, such as how much time a client typically spends in the sun. It is highly suggested to avoid suntanning at least two to three days after a wax as skin is sensitive and can burn more easily. Finally, there are certain medications that can indirectly affect the sensitivity of a client’s skin. Isotretinoin and prednisone are two medications that are known to cause skin to be highly sensitive. It is important to inquire what medications clients are taking ahead of their scheduled appointment as they will need to stop taking them well in advance so their wax can be performed safely. The intake form should be completed by all new clients in advance of the wax appointment so any issues can be addressed prior to the treatment and any disappointment can be avoided. Additionally, educating loyal clients on the importance of communicating any changes to their profile is also a good idea to avoid upsetting situations.

Lindsay Miller is the president of LYCON Wax North America. Having first discovered LYCON Wax in the United Kingdom 10 years ago, she has dedicated her time to growing the brand across North America, including introducing LYCON to Canada. Training and product quality are extremely important to Miller, and she prides herself on building a strong team around her that can offer the best customer experience possible. LYCON continues to be a market leader in hair removal wax and is used in top spas and salons around the world.