“But I had an appointment at 12:30 and it’s only 12:50. So, I’m not understanding the issue.” “Oh, gosh was I supposed to be there today? I’m so sorry, I’m terrible at remembering appointments.” “Hey, I hate to do this last minute but I’ve got to cancel today’s facial.” “I’m only 30 minutes late, why can’t you still take me back? You guys don’t look…

About a year ago, one of our clients, a permanent cosmetic professional, called to say her client was in a panic because of an allergic reaction to her eyebrow pigment. When the professional did not call back in a timely manner, the client went to her doctor and had the pigment excised – twice. This left a rather large indentation in the skin. We are…

Last month we discussed all of the visible signs of aging: fine lines, wrinkles, dark spots, and loss of muscle tone and elasticity. You know the main factors that add years to appearance. Fortunately, with the right antiaging strategies and smart lifestyle changes, clients can look younger. But, in order to put their best face forward, you need to help them come up with a…

Peptides are composed of amino acids that are sequenced together and held by a bond. They are crucial to almost all biological actions of the body and thrive in a system network of communication. As mentioned in a previous article, peptides are able to provide the link to homeostasis with a network of communication that is very specific. Each cell, tissue and organ has a…