“Boundaries in Esthetics” Questions the Acceptance of Difficult Clients and Unsustainable Business Practices Within the Spa Industry

Do disrespectful behaviors and mentally draining experiences just come with the territory? Or is there a better way?


Experienced master aesthetician and instructor M’Lisa Hansen Ellis has taught and mentored hundreds of beauty professionals to discover their talents and grow their businesses. These experiences, along with running her own studio spa, have led her to realize that an essential skillset is missing, and devastatingly so, from aesthetics education.


“Boundaries in Esthetics” shares five ways that licensed aestheticians can set and preserve professional boundaries that encourage a quality clientele and empowering skin care practice. Through spa policies, proper documentation, conversation guidelines, and more, this book demonstrates how aestheticians can build sustainable businesses while avoiding common struggles and overwhelm. With Ellis’ unique perspective, “Boundaries in Esthetics” reminds that skin care professionals are worthy of respect, safety, and a career that brings fulfillment and joy.


“When we fail to set boundaries and hold people accountable, we feel used and mistreated,” says Brené Brown, PhD, LMSW.


M’Lisa Hansen Ellis has been working in the beauty industry since 2008 and received her master aesthetics license in 2012. She and her husband, Royal, recently started Spa Strong, an organization that helps aestheticians learn how to improve business practices and stay mentally, emotionally, and physically safe, so they can build a business they love with quality clients who keep coming back.



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