Over the last few months I have been working with clients in 11 countries. All of them have had economic difficulties. Some retailers are looking at the state of the economy and complaining about lost sales whilst others are looking at the same economy ...

A thriving practice consists of a strong base of clients who receive your services regularly, as well as a steady stream of new clients. Unfortunately, many practitioners become so focused on efforts to attract new clients that they overlook simple ways ...

Increased carbohydrate intake was associated with a higher rate of breast cancer recurrence. Changes in starch intake comprised 48 percent of changes in carbohydrate intake. Dietary modifications targeting starch intake warrant further research. Researchers ...

by Douglas Preston In this month's column I want to offer simple corrections for what I consider to be some of the most routine but unrecognized customer service mistakes found in day spas. Whether the spa spends lavishly or neglectfully on customer ...

by Douglas Preston and Heather Gallegos Selling spa products is like exercise: you know it's good for you and you feel better when you've really got it going. Ah, but when you fall off of the routine it can be hard to get back in the selling ...