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Tips for Effectively Handling Customer Complaints
By | August 31, 2012
In Part 1 of "Tips for Effectively Handling Customer Complaints," Kaufman provided five suggestions on how service providers can use customer complaints to their advantage. Within this second half, he takes this topic further by introducing more tips ...
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Add-ons and upgrades to increase your bottom line
By Lydia Sarfati | October 2, 2014
It is the little things in life that make us happy – and a lot of little things can mean a lot of extra money for your spa! Think about it, airlines and credit card companies have been using add-ons and upgrades to bring in extra bucks for years. Consumers ...
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How to Update Your Makeup Look for Different Seaso
By | March 2, 2012
Each season presents an opportunity to modify your client's makeup look. It is not necessary to toss products season to season, but there are important guidelines to follow in order to achieve a look that is most appropriate for the current season. Throughout ...
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10 Things About... Diabetes
By Annette Tobia, Ph.D. | September 5, 2012
Diabetes is a lifelong (chronic) disease that results in high levels of sugar in the blood. Diabetes or "diabetes mellitus" refers to a group of diseases that affect how the body uses blood glucose, commonly called blood sugar. Glucose is the main source ...
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New Research Says People with Psoriasis at Greater
By | February 29, 2012
Some skin diseases are more than skin deep. Psoriasis is the most prevalent autoimmune disease in the country, affecting as many as 7.5 million Americans. This non-contagious condition often appears on the skin as red, scaly patches that itch and bleed. ...
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Men's Skin Care
By | January 30, 2012
Does a man’s skin contrast enough to require different treatment? Yes and no. Men typically have a thicker dermis and epidermis, higher sensitivity, produce more sebum, and have larger pores than women. Their pH is also more acidic, and they tend to ...
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As an aesthetician, spa owner or a spa as a whole;
By | February 1, 2012
"My goal for the new year is to become a better listener. In our industry this is extremely important. My hope is that by doing this it will help me provide better customer service and in effect I will gain the trust and loyalty of my clients." ~ Emily ...
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As as aesthetician, spa owner or a spa as a whole;
By | February 1, 2012
"My goal for the new year is to become a better listener. In our industry this is extremely important. My hope is that by doing this it will help me provide better customer service and in effect I will gain the trust and loyalty of my clients." ~ Emily ...
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Skin for Life
By | February 1, 2012
Company Name: Skin for Life Owner/President: Tushar Shah Year Established: 1991 Business Type: Professional skin care products and spa equipment Located: Brooksville, Fla. 34604 No. of Employees: 10 Mission Statement: We are dedicated to provide ...
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The Power of Sunflower
By | February 13, 2012
Rich in vitamins A, D and E, sunflower is a noted softening emollient that can be found in many skin care products – especially lotions and creams. Additionally, the antioxidants found in its oil are powerful which helps prevent common signs of aging ...
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