In Part 1 of "Tips for Effectively Handling Customer Complaints," Kaufman provided five suggestions on how service providers can use customer complaints to their advantage. Within this second half, he takes this topic further by introducing more tips ...

Skin ailments and concerns can be best addressed when underlying cellular functions and processes are understood. Cellular metabolism at the mitochondrial level can tell us much about how skin changes throughout time and when exposed to different conditions, ...

It is the most fundamental and rewarding procedure to accelerate results and give the skin a softer, smoother appearance. Clients ask for it by name because it diminishes fine lines, refines the look of the pores, improves textural changes, and is a viable ...

Create an at Home Skin Program for Your Clients to Build a Robust Business Enormous changes have rocked the worlds of the skin care center, salon and spa since 2008. While we take hope in the news that the economy may be sparking back into life, it is ...

All your life, your skin has been making a first impression for you. It can reveal whether you are hot or cold, tired or rested, sick or healthy. Your skin provides protection from potentially lethal bacteria and viruses, and shields you from the sun's ...