Monday, 29 August 2022 09:54

The Golden Experience: Following Up

Written by   Ashley Curtis

Following up with clients with an e-mail, phone call, or text message is essential for any spa business. Consider how reaching out before 48 hours can benefit both clients and professionals by taking care of client questions and concerns, aftercare, and rebooking. Furthermore, tune in for a sample message that includes the necessary information and tips to personalize it to individual clients. (Must be logged in and hold an active AIA membership to view video below) 

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