We are living in an era in which most of our clients enter through our doors with a plethora of concerns regarding their skin, especially photo damage, wrinkles and fine lines. Sometimes clients’ conditions are perplexing to even the most experienced skin care professional. How do we approach our clients and their concerns? What methods are we going to use in order to perform a…

Skin and sun: everybody should know by now that this combination is not safe for maintaining the body’s health or its youthful appearance. While some of our clients have certainly gotten the message and live by the sunblock and hat, others are still worshipping the crispy carcass of Coco Chanel and the texture of her alligator handbags.

In the world of beauty, the term “laser hair removal” has come to encompass a variety of techniques that remove unwanted hair by zapping it away with the use of a light source. When cosmetic lasers were first cleared by the FDA for permanent hair reduction in the late 1990s, it sparked a new trend in the beauty industry and brought the term “laser hair…

Believe it or not, the average spa client is savvy on procedures. They know what characteristics to look for in a service provider and will try everything from shaving to laser hair removal to get the results they desire. The question is: are you helping them achieve their goals? Clients want the best eyebrow, bikini or back wax; you want to be the go-to spa for…