- In one word, describe yourself!
- Who is your role model and why?
I’ve never met a role model that I know of. Are they like fashion models?
- What’s your personal mantra?
OOOOOOOOHHHM going to make that sale today.
- What’s your biggest guilty pleasure?
My wife, but I’m not certain she feels guilty about it.
- How do you spend most of your time?
I’ve never tried to pay for a purchase with time but thanks for the tip!
- Favorite type of skin care product? Why?
- What’s something most people don’t know about you?
Most people don’t know anything about me.
- How would you describe your leadership style and how has it benefited you throughout your career?
I’m an honest, straight-talker, especially in business. This has mostly worked against me.
- What’s most important to your business: mission, core values, or vision? Why?
Happy customers. Without them other details are meaningless.
- What’s one characteristic you believe every leader should possess? Why?
Credibility, although in today’s world that could now be a liability.
- What are the biggest trends in the spa industry?
Business mistakes. Well, you asked…
- What is the biggest challenge facing the industry today?