In a solopreneurship, the business owner must wear many hats, but maintaining the relationship with clientele is the most important hat the solopreneur can wear. With a full book of business (or even a growing one) and many other things to do, the solopreneur needs assistance in caring for their clients. 

CRM stands for Customer Relationship Management. It refers to a system or software that helps businesses manage their interactions and relationships with customers and potential customers. A customer relationship management system allows the solopreneurship to store and organize client data, track client interactions, and manage sales processes. It serves as a centralized hub for client information, enabling businesses to better understand their clients, personalize interactions, and improve overall client satisfaction.

Nichelle Mosley’s passion for aesthetics was born out of a desire to help others, after failing to find help for her own acne as a young adult. Licensed in 2015, she has worked in clinics, plastic surgery practices, dermatologists’ offices, and with family practitioners. She then opened her own clinic in 2017, Queen City Beauty Group + Wellness. She focuses on integrative aesthetics and holistic solutions to clients’ skin concerns. As a member of the International Association for Applied Corneotherapy, Mosley seeks whole-person solutions, while delivering results for clients. She is also the 2019 Skin Games Age Management Champion and 2018 Skin Games Acne Finalist.