Burdock is another famous weed. It can be combined with dandelion tea to create a powerful cleansing and healing tonic to help purify the blood and balance oily skin, acne and rosacea. Native to Europe and Northern Asia, it is now common in the U.S. as well. It has detoxifying antibacterial, anti-fungal, anti-inflammatory properties, and ... Read More

If your business does not have an internet presence, it is time to step out of the dark ages! I know that may sound a little harsh, but that is the reality of marketing in 2012. For example, if a potential client searches the web for your spa or aesthetic company and cannot find any informative content, you have probably lost that customer. Twenty-plus years ago, most consumers relied on the phone book or TV/newspaper advertisements to learn about local products and services. Today, the majority of consumers are looking to websites and social media pages to get that... Read More

Did you know that there are parts of our body that we rarely think about … but, they play a large part in our overall health? Here is one: our sebaceous glands! In the human anatomy, sebaceous glands are all over the body, except the lower lip, top and soles of feet, and on the palms of hands; whereas, the chest, face and upper neck have the most sebaceous glands. From this gland an oily substance is secreted which lubricates the skin and hair follicles, thereby preventing irritation and drying of membranes. Taking this into account, it has been reported that poor hygiene may cause the sebaceous gland to be blocked. Read More

In Part 1 of "Tips for Effectively Handling Customer Complaints," Kaufman provided five suggestions on how service providers can use customer complaints to their advantage. Within this second half, he takes this topic further by introducing more tips for dealing with customer complaints and how to maximize the benefit of them giving you and your business a second chance. Explain the Company's Desire to Improve When you understand what the customer values, show them things your company does that helps you perform well in that area. Read More

A moisturizing treatment is great for dried out summer hair. Make the treatment as directed below; then work it through wet hair. Run a hand towel under warm water, squeeze out the excess water, and then wrap hair in the towel. Leave the treatment on for 20 minutes. Wash out the treatment with shampoo followed ... Read More