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📖 2 min read
I find that when a spa product fails to sell, it is not because it is not desirable but because it needs a little more company support than it is getting. Once, when I was teaching a sales class to a spa team, I asked them to identify the biggest "turkey" among their retail products. Almost everyone pointed to a honey body scrub with almond meal and scent. The poor product had been banished to a dusty bottom display shelf and forgotten there. So we packed up the 18 remaining scrubs in a shipping box, sealed it up and pretended to send it back to the manufacturer. Gone! Rid of 'em! Read More
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February 2026

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