The facial is complete. Your client is looking radiant and loving the education you spilled during the time spent together in the treatment room. Your client expressed to you during the consultation what she would like to improve in the look and feel of her skin. Feeling confident, your client is ready to go home looking fabulous and you are foreseeing new home care products finding their way to her bathroom vanity. Read More

Most of us have never really given much thought to our hair. We shampoo it, style it, and have it cut. How would you feel if one day you woke up and your hair was gone? How would you react? If your client has been diagnosed with cancer and is about to undergo chemotherapy, the chance of hair loss is very real. Chemotherapy is a powerful medication that attacks rapidly growing cancer cells. Unfortunately, it also attacks other rapidly growing cells, including hair roots. Read More

Sometimes clients do not make an appointment for a professional treatment. They decide to do their own treatment at home. Unfortunately, there can be negative reactions and consequences to using at-home treatments. Read More

Always create a memorable experience. Give your clients an experience beyond their expectations. For example, an aromatherapy journey, foot soak, and cup of tea offered at no extra cost add value to the service. Offer unique services and extras that no one else offers. Think about how you can make your amenities more personalized or unique. Small incentives, such as offering a hand treatment is a small cost that makes clients feel special. Read More

The first thing that should be done when treating a cuticle is to determine the severity of the situation. Is the client bleeding? If so, treatment on the cuticle must be done. Applying a clean gauze to the wound with pressure to stop the bleeding is the first priority. Once the bleeding has stopped, the wound should be carefully cleaned with an antiseptic. A topical ointment should be applied along with an adhesive bandage. Read More

When it comes to making your clients feel comfortable in the spa, some things are easy and simple… such as providing clean sheets, towels and blankets. Personally, I like to fill the room with great music and the gentle scent of a single essential oil, which sets the stage for a great treatment from the moment clients walk into my facial room. By involving as many of their senses as soon as they walk in the door, it will help set them in a calming and relaxing frame of mind. Read More

It is a fact: nail polish lasts longer on acrylic nails and a trip to the nail salon can be reduced from weekly visits to once every few weeks. But what is given up in exchange? What happens to the physical nail due to this artificial resurfacing? And what toll does the acrylic application and re-application take on the natural nail?Acrylic nails are essentially artificial nails that are bonded over natural nails with chemicals, resins, powders and polymers. The nail technician prepares the nails by cutting, filing and shaving down the surface of each nail, making it prime for adherence to the acrylics. Then the acrylic stays on the natural nail for weeks at a time. Like skin, nails are porous and absorb the chemicals and compounds right into them. Exposure to the chemicals on the nail beds and surrounding skin can lead to infection, nail loss, and, in some cases, severe illness. Read More

I grew up with a swimming pool in my backyard. Every summer during my teenage years, my girlfriends and I would spend our days out by the pool. My friends loved to bake in the sun with baby oil. I was too active to lie there for very long and I believe that was my saving grace. Read More

Unfortunately, it happens; clients often find themselves in the bathroom the night before a big event slathering on self-tanner, only to wake up orange and streaky and faced with a nightmare of a problem. That is where we come in. The client will undoubtedly call their aesthetician for advice and maybe even book an appointment to reverse their at-home treatment. So what do you do? Read More

I often wonder why one skin care professional can be so successful in developing their business and clientele while others complain that they cannot get their establishment off the ground, earn enough money, and eventually drop out of the industry. Why are some skin care professionals able to become financially successful while others are constantly unable to pay their bills? It is always interesting to hear a professional blame their location for the lack of success. Most of the time, you can locate another skin care professional in the same market whose business is booming. Other skin care professionals will say that many of their clients simply cannot afford a trip to the spa. Many factors can determine the success or failure of a particular business. Is it luck, fate or fortune that brings certain skin care professionals success? Read More