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Add-On Services for Added Profit

On a daily basis, skin care professionals are asked about their service offerings. These clients are usually directed to the spa's website or handed a spa menu on a rack...

Must-Have Marketing Measures for Client Loyalty and Spa Success

In today's highly competitive spa industry, success is reliant upon effective marketing with a focus on the client experience. Improving market conditions continue to increase the number of skin care...

How to Market to Baby Boomers, Millennials, and Everyone In-Between

The new faces of beauty require fresh messaging and unique marketing methods. Millennials, Baby Boomers, and those who are multiethnic are some of the new faces skin care professionals are...

Facelift for the Spa: How, Why, and When a Spa Should Be Rebranded

by Mara Shorr, B.S., CAC II-XII and Jay A. Shorr, B.A., MBM-C, CAC I-XII   When skin care professionals create their spa's image, they are often convinced that it could not...

The Insider’s Guide to a Successful Spa Event

Successful spa events are the result of months of preparation. It is not uncommon for an average spa to spend 20 percent of their total marketing budget on events. During...

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