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Posts by Douglas Preston, L.E.

An Anti-Aging Facial Approach: Mind Over Method

Written by Douglas Preston, L.E. An Anti-Aging Facial Approach: Mind Over Method
Professional anti-aging or age management facial treatments are concerned with delaying, and, to some degree, visually reversing the signs of skin damage that are earned over the course of time.... Read More →
Published in Aging

Spa Management Realities: Does the Dream Fit the Dreamer?

Written by Douglas Preston, L.E. Spa Management Realities:  Does the Dream Fit the Dreamer?
Since the initial rush toward opening day spas began in the 1980s, the appeal of this business idea has not lost steam, even if the number of new players has.... Read More →
Published in Marketing

Spa Customer Service: Why It Is More Important Today Than Ever!

Written by Douglas Preston, L.E. Spa Customer Service: Why It Is More Important  Today Than Ever!
Although customer service is a common term, what does it mean to those for whom it is intended? Despite the numerous definitions of what customer service is, it is not... Read More →
Published in Client Care
January 2026
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January 2026

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