Yin Yang Your Employee/ Employer Relationship

It is all about balance and understanding how everything and everyone can work together. I have been in the employer’s seat for more than 23 years now and I am...

Published in: Employee Relations

Motivating Employees

Written by: Melinda Minton

Keeping employees happy and productive is no easy task. They may currently be dealing with personal issues or simply just having a bad day. However, a spa is a sacred...

Published in: Employee Relations

Keeping Calm in Sticky Situations

Written by: Shelley Hess

When practicing professionalism in the spa, it is particularly important to remember that negative comments relayed by your staff and/or co-workers can potentially ruin your personal and professional relationship with...

Published in: Employee Relations

Navigation

Throughout this series, we have discussed developing the principles of empowerment and leadership. Planning, prioritizing, organizing, applying initiative and overcoming obstacles all empower us, bring us closer to our goals,...

Published in: Employee Relations

Obstacles

Obstacles await us in many forms. They test our will as well as our resources. They separate the wanton from the determined. Obstacles expose the easily frustrated and undisciplined. They...

Published in: Employee Relations