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What’s Your Recipe: What’s your recipe for for selling to a hesitant buyer?

The facial is complete. Your client is looking radiant and loving the education you spilled during the time spent together in the treatment room. Your client expressed to you during...

What’s your recipe for treating hair that has been affected by chemotherapy?

Most of us have never really given much thought to our hair. We shampoo it, style it, and have it cut. How would you feel if one day you woke...

What’s your recipe for treating a client who had a negative at-home treatment experience?

Sometimes clients do not make an appointment for a professional treatment. They decide to do their own treatment at home. Unfortunately, there can be negative reactions and consequences to using...

What’s your recipe for giving outstanding five star service in treatments?

Always create a memorable experience. Give your clients an experience beyond their expectations. For example, an aromatherapy journey, foot soak, and cup of tea offered at no extra cost add...

What’s your recipe for treating a cuticle that has been cut too deep during a manicure?

The first thing that should be done when treating a cuticle is to determine the severity of the situation. Is the client bleeding? If so, treatment on the cuticle must...

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