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Posts by Josh McCarter

Retention Marketing: Focus on the Clients You Have, Not the Ones (You Think) You Need

Written by Josh McCarter Retention Marketing: Focus on the Clients You Have, Not the Ones (You Think)  You Need
Running a service business without an effective retention marketing plan is like filling a bucket that has holes in the bottom. A company with a low retention rate will spend... Read More →
Published in Marketing

4 Ways to Automate Spa Management

Written by Josh McCarter 4 Ways to Automate Spa Management
Most spa owners or managers wish for more time in their day; from checking-in clients and inventory checks to client follow-ups and marketing efforts, there is more than enough work... Read More →
Published in Marketing
January 2026
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January 2026

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