13 min read
When we feel “out of balance” it is often a reflection of too much stress, which ultimately, if not taken care of, will manifest into a physical symptom and may lead to illness. We live in a symptomatic society. When illness is present, we immediately take a pill or call our family doctor to remedy the situation with a prescription. After taking a pill or seeing the doctor, we feel better, everything is ok until we get sick again and this continuous cycle keeps going. Today, more holistic practices are popping up everywhere; so instead of going to an allopathic doctor, people are investigating the benefits of seeing a holistic practitioner. The challenge still can occur; which is the same mentality of “fix me.” Now is the time to take responsibility for our own health and well-being. We need the modern practices of medicine but what can lead to a serious chronic illness may be able to be controlled by you and what you do everyday. The ancient Ayurvedic saying: “If you want to know what your body has been through in the past examine yourself today, if you want to know what your body will look like in the Read More
- Published in Uncategorized
13 min read
When we feel “out of balance” it is often a reflection of too much stress, which ultimately, if not taken care of, will manifest into a physical symptom and may lead to illness. We live in a symptomatic society. When illness is present, we immediately take a pill or call our family doctor to remedy the situation with a prescription. After taking a pill or seeing the doctor, we feel better, everything is ok until we get sick again and this continuous cycle keeps going. Read More
- Published in Wellness
8 min read
I’m a big fan of imperfection. Believe it or not, I view imperfection as the ultimate goal of a professional skin care practice. This may come as a jolly surprise to my employees, who know that my management style is hardly laissez-faire. I have a fixation for hospital-cleanliness, for instance. To paraphrase the great Robert Duvall character in Apocalypse Now, I love the smell of Windex in the morning. Clutter bugs me, and I don’t know how otherwise reasonable people can work in it. Until quite recently, I could not tolerate denim worn in the office (I’ve never been a fan of “Casual Fridays”), because I thought it brought out the most slovenly tendencies in people. Read More
- Published in Business
8 min read
STRIVING FOR IMPERFECTION I’m a big fan of imperfection. Believe it or not, I view imperfection as the ultimate goal of a professional skin care practice. This may come as a jolly surprise to my employees, who know that my management style is hardly laissez-faire. I have a fixation for hospital-cleanliness, for instance. To paraphrase the great Robert Duvall character in Apocalypse Now, I love the smell of Windex in the morning. Clutter bugs me, and I don’t know how otherwise reasonable people can work in it. Until quite recently, I could not tolerate denim worn in the office (I’ve never been a fan of “Casual Fridays”), because I thought it brought out the most slovenly tendencies in people. We were not rounding up escaped hoof-stock, after all. Read More
- Published in Uncategorized
7 min read
These days, it's easy to get distracted. The real trouble is, the distractions take our attention from the issues which really count-client service being key among these. We are such sensory beings, and barraged as we are with marketing messages, a simple trip to the store may turn into a phantasmagoric trip down the rabbit-hole. When I buy groceries, I will often see shoppers, apparently from other places, who cannot hide their amazement at the shampoo aisle of my local supermarket. Has washing your hair ever involved so many decisions? The same goes for purchasing a pair of blue jeans. Read More
- Published in Business
7 min read
These days, it's easy to get distracted. The real trouble is, the distractions take our attention from the issues which really count - client service being key among these. We are such sensory beings, and barraged as we are with marketing messages, a simple trip to the store may turn into a phantasmagoric trip down the rabbit-hole. When I buy groceries, I will often see shoppers, apparently from other places, who cannot hide their amazement at the shampoo aisle of my local supermarket. Has washing your hair ever involved so many decisions? The same goes for purchasing a pair of blue jeans. Read More
- Published in Client Care
7 min read
by Jane Wurwand These days, it's easy to get distracted. The real trouble is, the distractions take our attention from the issues which really count-client service being key among these. We are such sensory beings, and barraged as we are with marketing messages, a simple trip to the store may turn into a phantasmagoric trip down the rabbit-hole. When I buy groceries, I will often see shoppers, apparently from other places, who cannot hide their amazement at the shampoo aisle of my local supermarket. Has washing your hair ever involved so many decisions? The same goes for purchasing a pair of blue jeans. This also used to be a pretty straightforward experience. Today, you need to know your boot-legs from your whisker-wash to your thong-rise-oh, forget it, the Denim Dilemma is too much. I usually end up deciding that the pair I've got are just fine after all. Read More
- Published in Uncategorized
7 min read
In 1983 I landed my first real job as a career aesthetician at a famous Union Square skin care salon in San Francisco, Calif. High on enthusiasm but lacking experience and clients I found myself positioned on the bottom rung of eight staff professionals that all received new customers ahead of me, leaving this new recruit with many an empty hour on his schedule. To help fill my time and, hopefully, earn a decent paycheck I proposed to the salon owner that we offer a complimentary make-up application to anyone following a facial treatment. I would do the work without compensation other than a commission on any product I sold. Read More
- Published in Makeup Matters
6 min read
The word implies healing and wellness. It is a word that we are seeing more and more in the spa industry. The word actually does refer to healing. When a person is out of “balance”, they are literally feeling “torn apart” by their perceptions of the pressures of their life. Because of this, their body manufactures different kinds of chemicals that aid in their perceived defense. This is called the “flight or fight” response. Whenever we feel fear, our body produces adrenaline and cortisol to strengthen our limbs and improve our vision for flight and/or fight. When this stress response is created, these chemicals can feel very toxic to our bodies; especially when it is consistently constant. Holistic refers to helping that person feel balanced and “whole” again. Therefore, the treatments we offer in the spa that helps re-establish balance is usually referred to as holistic. Read More
- Published in Uncategorized
9 min read
In the 60s, the British were setting the style trends and the world followed. Twiggy, miniskirts, go go boots, and the Beatles were all the rage and the Mod Look was born. Today, 40 years later, the Mod Look is back with a new modern twist! The look is bold, but don’t be afraid to introduce your clients to the hottest trend in make-up this season. Modern Mod is an inspired vision; it is softer than the look of the 60s and can be easily achieved. Read More
- Published in Makeup Matters
