Sensitized skin usually occurs due to the stratum corneum being compromised. Improper function of or damage to the stratum corneum results in moisture loss, irritation, and hypersensitivity.
There is a deeper understanding of what is going on with the epidermis on sensitized skin under a microscope: abnormally functioning stratum corneum with decreased natural moisturizing factor and interruption of lipid bilayer leading to excessive dryness; increased transepidermal water loss; decreased desquamation resulting in a dry, flaky surface; inflammation in lower epidermal layers as a result of pro-inflammatory cytokines; and inflammation-activated Langerhans cells.
STEP-BY-STEP PROTOCOL
1. Double cleanse the skin, including the neck and décolletage, with a cleansing lotion for sensitized skin. Remove makeup with delicate sponges soaked in warm water.
3. While the client is relaxing with the enzyme application, put lotion on their hands and cover them in warm gloves.
4. Using warm water and sponges, rinse off the peel. Remove all dead cells with impurities from the skin, leaving skin with clean pores. Apply a warm towel over the client’s face, avoiding their lips and nostrils.
5. Use an anti-inflammatory spray, rose water, or an appropriate toner to regulate the pH balance of the skin.
6. Apply an anti-inflammatory blend of oils by spreading it evenly across the client’s face, neck, décolletage, and shoulders; effleurage movements should be used.
7. Proceed with a 20-to-30-minute face massage, starting and finishing with lymphatic drainage. It is very important to use lymphatic drainage with sensitized skin because a lymph will help to remove all toxins, replacing them with oxygen, fresh blood, and nourishing products, such as vitamins and minerals.
9. Apply a gentle exfoliating cream to remove the rest of unwanted impurities and dead cells. Now the professional can apply an enzyme peel if they did an exfoliating cleanser instead of a peel.
10. Perform light therapy with green color as it will dramatically reduce inflammation and is appropriate to do before and/or after the mask application.
11. Apply an appropriate anti-inflammatory serum over the face and eye area (if it is allowed) and continue with the eye massage movements. Then, cover the eyes with presoak in cold cucumber or parsley extract cotton rounds.
12. Apply an appropriate mask to the face. Choose a mask that is suitable for the client’s skin type. Modeling masks with anti-inflammatory properties cool down the skin and can be taken off in one piece without any additional irritating movements. The mask should stay on for up to 20 minutes.
13. While the client is relaxing with the mask, perform a hand treatment for up to seven minutes. Spend more than 10 minutes on the hand treatment by adding a scrub with more massage movements – now offer a hand treatment as an add-on for extra cost.
15. Remove the mask and make sure the face is clean, calm, and happily glowing.
16. Apply the appropriate serum, cream, and sunscreen; educate the client on the importance of protecting sensitized skin from the sun and harsh environment.
Each spa treatment and daily care regimen should be customized using anti-inflammatory ingredients that will combat redness and discomfort. Topical ingredients that are effective in reducing the appearance of redness are often anti-inflammatory agents that influence the microcapillary function.



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