Teach Your Employees To Be OUTSTANDING
Bosses and/or supervisors do not want to be babysitters, referees, or counselors. Bosses have their own job to do and want employees to do their job so the bosses can...
Published in: Employee Relations
Does Your Spa Need a Facelift
There's nothing nicer for a customer or employees than visiting a new spa. Everything about it says "new". It's exciting. There is shiny new equipment that works. Freshly painted walls...
Published in: Employee Relations
When It’s Time to go Solo
My journey as a solo aesthetician began four and a half years ago. That time in my career was both scary and exciting. I thought long and hard before I...
Published in: Employee Relations
Motivating Employees
Keeping employees happy and productive is no easy task. Either their grout is dirty, their kids are colicky, they missed their morning coffee, or the day just isn’t going their...
Published in: Employee Relations
Motivating Your Staff (and Yourself!)
What motivates you to get up and do your job every day? Is it the money you make, the prestige of owning, managing or working in a spa? Or is...
Published in: Employee Relations
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