What’s your recipe for professional treatments gone wrong?

When it comes to professional treatments that have gone wrong, there can be several different causes, including allergic reactions, equipment malfunctions, and misdiagnoses. The most important actions skin care professionals...

Published in: What's Your Recipe

What’s your recipe for creating an online presence?

Written by: Kelly Richardson, CEO and founder of B.Bronz Sunless

Today, clients are more connected than ever and it is important to have a well-established online presence for the spa in order to attract and retain clientele. Fortunately, establishing an...

Published in: What's Your Recipe

What’s your recipe for encouraging teenage clients to follow a safe sun routine?

Written by: Catherine Kooiman, L.E., founder of Skin So Sweet

Getting the opportunity to educate young clients about maintaining healthy skin practices is rewarding. Even a teenage eyebrow client is a great candidate with which to start a healthy skin...

Published in: What's Your Recipe

What’s your recipe for choosing a spa receptionist?

As the first person clients communicate with, on the phone and upon entering the spa, a spa receptionist needs to make a lasting first impression. A great receptionist is on...

Published in: What's Your Recipe

What’s your recipe for treating clients with sensitive skin?

A primary consideration regarding skin sensitivities is the possibility of underlying internal factors that may provoke inflammation, such as medications and allergies. These factors often equate to both acute and...

Published in: What's Your Recipe