10 Things About Hiring Staff

I purchased my first skin care center just a little over a year after taking my state boards. I barely knew how to be a good aesthetician, non-the-less a good...

Published in: Employee Relations

Keeping Clients Comfortable

You have invested in the most comfortable aesthetic table available, selected a sleep-inducing soundtrack, and adorned your treatment room with calming colors and décor… You have created the consummate tranquil...

Published in: Employee Relations

The Four Ethics

Written by: Erin Carey

Building Strong Relationships to Create Strong Sales What is your ethic? The word means "habit", and what we do every day, in work and at play, deeply defines who we...

Published in: Employee Relations

Connected Communities

The most effective businesses today create what I call a "community of value" – based on both touch and technology. It is a cultural evolution which requires integration of left...

Published in: Employee Relations

Attracting, Recruiting and Retaining Quality Staff

If you are growing your spa do not forget about staffing and employee retention. Entrepreneurs riding out the economic ups and downs may not have spent much time wondering whether...

Published in: Employee Relations