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4 Ways to Automate Spa Management

Most spa owners or managers wish for more time in their day; from checking-in clients and inventory checks to client follow-ups and marketing efforts, there is more than enough work...

Published in: Marketing

Creating a Customized Client Intake Form

Written by: Christa Hopson Murray

The client intake form is one of the most important documents clients will fill out while at the spa. Creating the ideal intake form that is tailored to the spa's...

Published in: Marketing

Customer Service in the 21st Century Connecting to Customers on Social Media

Written by: Kelley Moore

Great customer service is the cornerstone of any business – keeping clients happy with their services and overall brand will keep them coming back. Customer service now goes well beyond...

Published in: Marketing

15 Posts to Put on Social Media Now

Social media is one of the most confusing subjects that any spa owner or manager deals with on a regular basis. For many spa owners, the general topic of marketing...

Published in: Marketing

Vastu Shastra Ancient Secrets to Creating More Success for the Spa

Written by: Robin Mastro and Michael Mastro

Have you ever had the experience of walking into a spa and feeling uneasy? You could have been thinking, "Why am I feeling uncomfortable? What's going on here?" Even if...

Published in: Marketing