Rewarding Your Staff: How to Keep Your Rockstar Employees

by Mara Shorr, B.S., CAC II-XII and Jay A. Shorr, B.A., MBM-C, CAC I-XII You have already done the heavy lifting. You created the perfect job description and scoured the...

Published in: Employee Relations

10 Things About… Keeping Employees Motivated

Leading a team takes more effort than simply hiring the right players. It involves keeping the right players and motivating and inspiring them to do their very best. Excited, eager,...

Published in: Employee Relations

10 Things About… Sanitation in the Spa

Bacteria can come in many different shapes and sizes with varying degrees of severity. It is important to note that not all bacteria are bad, as many of them are...

Published in: Employee Relations

Contributing to the Cause: Breast Cancer Fundraising Ideas for Spas

During breast cancer awareness month, spas and salons may be wondering how they can contribute to the cause. In addition to becoming educated about oncology aesthetics and making treatments as...

Published in: Employee Relations

T.E.A.M. SPIRIT Keeping employees on the same page

Written by: Tasha D. Manigo-Bizzell, L.E., M.B.A., I.H.P., M.S.

It is no secret that keeping clients interested in a spa’s products or services is a daunting task. With so much vying for their dollars, it is a wonder customer...

Published in: Employee Relations