What’s Your Recipe… for helping anxious clients to relax?

Written by: Victoria Tabak, L.E., CEO of Nature Pure Labs

One of the greatest responsibilities spa professionals take upon themselves is to create a safe and welcoming environment for clients. Although a primary client expectation is that an intended result...

Published in: What's Your Recipe

What is the best protocol for servicing a client with pink or red eyes?

Written by: Ellie Malmin, licensed cosmetologist and founder of Lash Brow Makeup Academy

Conjunctivitis, commonly known as pink eye, occurs when the conjunctiva becomes inflamed. It turns very pink or red due to its many blood vessels dilating in response to an irritant....

Published in: What's Your Recipe

How do you schedule self-care during the holidays?

Written by: Kelly Richardson, founder of Venone PR & B.Bronz Sunless

In the spa industry, professionals are usually very busy taking care of clients, preparing their spas for seasonal events and sales, and working extra hours to accommodate everyone during the...

Published in: What's Your Recipe

What are the best practices for hiring a former employee?

When today’s baby boomers first entered the workforce, and went on to take it over, employees came to their place of employment and, if all went as planned, stayed there...

Published in: What's Your Recipe

What’s Your Recipe: How do you inspire healthy competition?

Written by: Erin Lucie, DNP, FNP-C, doctor of nursing practice, cosmetologist, and clinical director at CryoMed Clinic

The key to creating a healthy, competitive environment for a spa is teamwork. Addressing staff as a team is the first step. This sets the tone that it is not...

Published in: What's Your Recipe