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Displaying items by tag: DERMASCOPE

Service Tips from a Customer

Close your eyes and imagine being enveloped by the soothing embraces of a beautiful day spa. Mmmmmmm... What special images and sensations are drifting into focus? Make a mental list of these details as you indulge in this fantasy. Now, imagine what things would disrupt your serene daydream, regardless of how large or small the flaw might be. What comes to mind? More importantly, as a customer have you personally experienced both satisfying and irritating details at a spa? Yes? Then consider what the delight or disappointment was, how it affected your overall satisfaction, and what you, the spa professional, could do to either highlight or eliminate similar occurrences where you work now.

Published in Client Care

The Art of Exfoliation

Nowadays we all want to look younger in relation to our individual lifestyles and careers. Younger looking skin is attainable with proper exfoliation, so the less painful, expensive, abrasive, and the more accessible the better. Exfoliation is the aesthetician and the consumer's ticket to an easy and non-surgical way to rejuvenate the skin. Whatever one's budget, time commitment, or pain level, exfoliation can be customized to one's choices and comes in multiple formats. Exfoliation should also be performed at home, on the face and on the body, and has been the secret to beauty around the world. From the days of Cleopatra, exfoliation has been the secret to younger looking skin.

Published in Exfoliation

Reaching Out to New Clients

Does Your Spa Speak the Right Language?

Busy, but not too loud. Elegant, yet affordable. Relaxing but invigorating. It might be difficult, when thinking of your spa’s environment, to find a happy medium. Finding that perfect environment, one that speaks to all clientele – returning clients and newcomers to the spa experience, might be a daunting task.
It’s possible you’ve seen your ideal workplace…imagined the ambiance of the spa that you’ll call home, talked about it with fellow workmates.

Published in Business

Thinking of Adding a New Service to Your Menu? Try Microdermabrasion

As a former spa owner, I know how nerve wracking it can be to add a new service to your menu. There is a variety of issues to consider – from staffing to cost to space requirements (if a machine is involved). The first step is to create a list of questions to ask yourself in order to make the best decision possible. Some of these questions include:

  1. What are my clients asking for? What service would they most respond to?
  2. What is the cost involved with incorporating this service into my salon?
  3. Will I need to hire additional staff or pay to train my own?
  4. Do my competitors offer this service? If so, how is the service performing?
Published in Exfoliation

Customized Peel Protocols

As we are all aware, the skin care business is booming! The portion of the skin care market that is especially hot is skin repair and rejuvenation. The baby boomers are aging and shelling out billions of dollars a year for services and products that help them restore, repair, and rejuvenate themselves to a more youthful appearance. Skin care is the fastest growing segment within the category of cosmetics today. People aged 50+ represent over one third of our population, Healing Arts Guide – MJL Associates.

Published in Treatments

Scrubb a dub-dub... With One Lump or Two?

Don't be shy take the whole bowl! I think it's absolutely amazing that something like sugar can play such havoc on our health when ingested, yet when used externally it can be so wonderful in helping to create order in our outer most skin cells' appearance You might be thinking that "creating order" is somewhat of a peculiar way to describe skin, but in reality the skin's structure can certainly expose a less than orderly skin care regimen. I get so frustrated and very excited all in the same moment whenever I take a look at someone's skin and its most noticeable characteristics are patchy skin cells, sallow appearance, and worst of all ingrown hairs.

Published in Hair Removal

Employee Training Dos and Don'ts

"I've trained them and trained them but they just do what they want!" laments a frustrated spa owner with a staff of 17. As her business coach I sit and patiently listen to her story, observing the tense body language of a woman that feels powerless to change a stubborn and under-performing team. Turnover is approaching almost 100 percent for the second time in two years while customer complaints have risen sharply. Burned by a train them and lose them history my client has become embittered by the prospect of having to invest more time and money into employee development, and she doesn't want to do it again.

Published in Client Care

The Ultimate Training Manual

A good training manual is worth its weight in gold, or at least good old U.S. currency, since solid education is key to solid profits. A great training manual must be pure “take-away” for the readers—it’s all immediately applicable information, which will make your cash register buzz faster than the speed of sales.
The purpose of a training manual is to first set the standard for service, based upon the company vision, then to lay out in actionable steps how that standard may be achieved and surpassed daily for optimum team achievement.

Published in Business

Cell Science: The Mighty Mitochondria

SKIN, the largest most complex immune organ of the body, is delicately assembled by millions of independent multifaceted spheres and existing inside these self-contained cells there lives settlements of compatible micro residents cohabiting together in water plasmic freedom. This complicated cellular quilt that protects every inch of the body, shielding against many types of bacterial and viral invaders, has also become the most sought after object of our affection for 21st Century beauty.

Published in Chemistry

Indian Head Massage

What is Indian Champissage or Head Massage?
Indian Champissage or head massage is a relaxing therapy involving the massage of the upper back, shoulders, neck, head, and face. It provides relief from aches, pains, and stress symptoms, promotes hair growth, and rejuvenates the skin. Above all, it provides a deep sense of calmness and tranquility. Indian Head Massage is a wonderfully relaxing therapy that is physically, mentally, and spiritually healing. The massage is safe and simple to learn and very effective to give.

Published in Treatments