Cleanliness in the spa industry is synonymous with universal precautions and infection control. Keeping up with that cleanliness requires daily check ins, as well as setting staff expectations for certain action items. These daily tasks can be completed by various people in the office including support staff and professionals. Beyond that are the weekly tasks that address areas requiring deep and more thorough cleaning. If COVID-19 has taught the spa industry and society anything, it is that cleanliness cannot be overlooked, and it must be done with an awareness for consistency. Doing so keeps the spread of disease and transmission of infection under control for everyone.

Brittany Facio is a Phoenix-based educator-turned-business development manager, passionate about how proper aesthetics education and sophisticated protocol implementation can create business-changing revenue. As a business development manager, she is responsible for not only educating her clients on skin care products and protocols, both on an individual basis and in regional training seminars, but also for providing marketing, merchandising, and branding assistance to generate leads and capture a new audience. When she is not working, Facio can be found enjoying play time with her family and Havanese rescue, Spruce, trying a new dinner recipe, and binge-watching comedies on Netflix.