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By Erin Carey | May 6, 2014
“Grace” and “etiquette” may sound like old-fashioned words, but we need them today more than ever. Etiquette in the modern sense is not about selecting the proper fork for the salad at a formal banquet. It is about graciousness, including finding grace in difficult moments. Every service industry, especially ...

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By Brenda Linday | May 6, 2014
One must develop a thorough understanding of melasma to achieve successful treatment outcomes. It is one of the most frustrating conditions for skin care professionals to treat and even more confusing and discouraging to the client. The term melasma is derived from the Greek word melas, meaning black. ...

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By Caroline Klebl and Rachel L. Johnson | May 1, 2014
The meaning behind the word etiquette can often be lost in the business world today. The true definition from the Merriam-Webster Dictionary is the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life. In layman’s terms this means to conduct ...

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By Courtney Griffin Freeman, L.E. | April 11, 2014
Your goal: to capture your client, to inspire them to embrace your words and treatment protocols by truly laying out a plan of action that is different, unique and exciting! You want to wow your clients and reel them in with your knowledge, skill, and gusto. By creating the ultimate client consultation ...

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By Michael Q. Pugliese, L.E. and Peter T. Pugliese, M.D. | April 9, 2014
A number of hormones are known to affect the human skin. Hair follicles and sebaceous glands are affected by androgenic hormones secreted by the gonads and adrenal glands.1,2 These hormones play a significant part in the development and the physiological function of human skin tissues. The skin both ...

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By Kimberly Czelusniak, L.E. | January 28, 2014
The U.S. Food and Drug Administration (FDA) divides skin care products into two distinct categories: pharmaceutical and cosmetic. The aesthetics world divides skin care further yet, into a few more – consumer and professional are just two of them.First, let us look at how the FDA breaks this down. People ...

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By Amra Lear, L.M.E., L.E. | January 7, 2014
Walk into work, place away your belongings, look at your books to see the upcoming appointments and clients for the day and then start prepping your room – another day on the job. This is a routine performed every time you go to work and the only thing that changes is the amount of treatments that will ...

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By Heather Hickman | January 7, 2014
Use the Four Basics in New Ways to Build a Powerhouse Bottom Line. It is a brand new year – the perfect time to re-energize your skin care business for bigger return and a deeper bond with your clientele. It is time to take stock, focusing on these four essential steps: 1. Retain Current Clients – ...

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By Krissa Gordon, L.E., L.E.I. | May 18, 2016
Jennifer is a seasonally-motivated client between October and March. She uses every product and receives every treatment her skin care professional recommends, including peels, laser, microneedling, and retinoids. She has the commitment of a professional athlete. Eventually, Jennifer goes on a spring ...

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By Jeremy Lawrence | August 28, 2018
It is no secret that most clients seek radiant skin. From eliminating dark spots to reversing ultraviolet damage, brighteners are formulated with ingredients that target the root of complexion issues. However, not all brightening products are created equally and mainstream ingredients used in some brightening ...

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By Ben Johnson, M.D. | July 20, 2016
Exfoliation has become one of the most dominant activities in skin care and is considered by many to be beneficial as it refreshes the skin and removes dead cells. Before accepting this concept at face value, it is important for skin care professionals to examine why science might be hinting at something ...

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By AC Dotterweich and Justin Dotterweich | April 24, 2017
Almost everyone has experienced bad service: when they walk into a business, there appears to be no purpose to the chaos. It takes 10 minutes before anyone pays attention or acknowledges them and once the staff does acknowledge them, they are busy apologizing and explaining what should have happened ...

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By Victoria Tabak | September 26, 2017
Menopause is a time when a woman transitions into the next chapter of her life; it is a time when almost everything about her physically, mentally, and physiologically may transform. The population of menopausal women is rapidly increasing. There are approximately 6,000 women in the United States daily ...

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By Courtney Freeman, L.E.I. | August 9, 2017
Skin is a reflection of internal health on all levels. It is a complex organ that changes daily due to the fluctuations in hormones and nutrients that pass through cells. The concept of cellular skin care is important to teach to clients as it makes perfect sense when it comes to the formation of acne. Whether ...

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By Rachelle Dupree, marketing and communications director for Vivoderm Natural Skincare | July 28, 2017
ESSENTIAL VITAMINS AND NUTRIENTS FOR HEALTHY, GLOWING SKINa healthy, well-balanced diet will provide most of the nutrients the skin needs. * VITAMIN A* Speeds up cell regeneration* Improves collagen and elastin levels* Helps exfoliate skin VITAMIN Bs(particularly B2, B3, and B12 for skin)* Reduces ...

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