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Customer Service in the 21st Century Connecting
By Kelley Moore | March 23, 2017
Great customer service is the cornerstone of any business – keeping clients happy with their services and overall brand will keep them coming back. Customer service now goes well beyond talking to the front desk staff, calling the customer care line, ...
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Hannelore Leavy: A Legend in Aesthetics
By AIA | May 29, 2018
Jeffrey Joseph’s Spafinder Travel Arrangements was the introduction for Hannelore Leavy’s involvement with the American spa market. In the 1970s, however, she started health and wellness travel programs to her native Austria as the North America marketing ...
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What’s your recipe for treating hair that has be
By Sami Gonzales | July 25, 2014
Most of us have never really given much thought to our hair. We shampoo it, style it, and have it cut. How would you feel if one day you woke up and your hair was gone? How would you react? If your client has been diagnosed with cancer and is about to ...
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Bath Therapies
By | January 27, 2015
Hydrotherapy, derived from the Greek words hydro and therapeia, meaning water and healing, is the application of water, either internally or externally, for the treatment of physical or psychological dysfunction. Bathing in water has been considered healing ...
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Men’s Products
By Amra Lear L E | September 28, 2015
Women have reigned in the skin care industry as the prominent, key consumers of products for centuries. Product lines based products off the female sector’s desires and needs, creating a plethora of stock keeping units (SKUs) to stock on shelves in stores. ...
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Personal Identity Influences on Autoimmune Skin D
By Anne C. Willis, L.E., C.M.E., founder and CEO of De La Terre Skincare® | January 25, 2016
Autoimmune skin disorders are a 21st century phenomenon that is deeply rooted in the way people live their lives. Currently, about 23.5 million Americans suffer from autoimmune diseases, a number that is steadily rising. The role of the immune system ...
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Menopause and Aging Skin: 21st century health and
By Katherine Tomasso, L.E., C.M.T. | April 21, 2016
Globally, the mature skin category amounts to 25 percent of the skin care market and almost 40 percent of the anti-aging market. People are living longer lives than ever before due to better life expectancies, decreased mortality rates, and declining ...
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ICES --Long Beach & Philadelphia Recaps
By Jeremy | June 1, 2016
The International Congress of Esthetics and Spa (ICES) held its third and fourth tradeshows of the year on September 20th and 21st in Long Beach, Calif. and October 25th and 26th in Philadelphia, Pa. Beautiful skies and agreeable weather greeted aestheticians, ...
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To Be or Not to Be Everywhere
By Amanda Strunk Miller | March 24, 2017
Be everywhere. This piece of advice is often given to budding businesses who are trying to make an impression. The method is considered a positive way to build visibility online, cultivate traffic, and attract new prospects or leads. This idea works great ...
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Understanding the Causes of Aging: How Do We Age?
By Emily Fritchey | November 30, 2017
Research shows that there are three distinct types of aging: biological, extrinsic, and intrinsic. Biological aging is the result of changes that occur naturally within the body. These changes are the result of a gradual shift in the balance of certain ...
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