Jeanette Owens says, "The business behind the beauty is not always as pretty as it seems. Countless hours and dollars are spent preparing the tranquil spa atmosphere that allows clients to relax, rewind, and rejuvenate themselves the moment they enter through the doors. But once those clients are on their way and the professional heads back to their desk, the reality of what it takes to make a business run can shatter any calming thoughts and bring reality crashing down. However, there is hope!"