We’re now in an era where, more than ever before, we’re hearing phrases like “provider and staff burnout,” “I’m just too busy for that,” and “self-care.” From yoga studios to juice bars, everywhere we turn, businesses are riding the #selfcare train to cash in on the need for busy people to slow down. While there may be some merit to it, let’s take a look…
Vitamins and peptides play an important role in the normal biochemical functions of the skin and body. To promote the function of healthy skin, many aestheticians are looking for natural ingredients. This article will address the role of peptides and vitamin B complexes (thiamine, riboflavin, niacin, pantothenic acid, pyridoxine, biotin, folate, and cobalamin) to increase the healthy function of cells. First, it is important to…

'Tis the Season to be Sued

Written by Susan Preston
There is virtually no way to avoid an increase in tension during the holidays. The result of too much to do and too little time results in uptight, overwhelmed people. Stressed out, angry clients are more likely to sue if something goes wrong. People are pickier about services when their nerves are on edge, thus leading to more claims and lawsuits against all businesses. If…
Congratulations! Your skin care practice is a success and you’re too busy to take on more clients. Great work! And, because you’re an ambitious businessperson, you’re stressed over all those potential clients you can’t possibly take on working solo. The obvious solution? Expand, right? Add on one or more treatment rooms, hire skin care professionals to perform the appointment work, and make lots more money.…
Standing out from your competition is key to the overall success of your business. The spa and wellness industry is a service-based industry, meaning that the value you provide is largely based on customer service, advice, and knowledge. Considering various ways to strengthen the overall customer experience will allow you to improve your business and differentiate yourself from others. EXTRAORDINARY CUSTOMER SERVICE Customer service is…

March 2024

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