5 Tips to Make Your Retail Area Fun and Interactive

Written by Barry Eichner and Jenni Nagle
Have you been to one of those newly remodeled Targets lately? Gone are the days of the aisle after aisle of products. Target’s got different types of tables with inviting displays. There are adorable little nesting tables with products in miniature setups so customers can just play. When you have clients in your business, it is rare that they know what products they need or…

Profit is Not Profanity

Written by Barry Eichner and Jenni Nagle
After a decade of running a chain of medical spas, I learned that the treatment menu is the heart of the spa business. It encompasses everything you believe in about your business. It shows what you stand for, what your values are, and what you trust. Treatment menus tell a story – they tell your story. They are the little love notes that you write…
In this issue of Let’s Talk Shop, I want to talk about the importance of creating seasonal specials. And, I have just one bit of advice on this topic: think outside the box! Get creative! Do not limit yourself to offering a random discount on an in-room treatment. If it is fall, try and think beyond a pumpkin peel. Go a little further, have a…

5 Tips for a Savvy Marketing Calendar

Written by Barry Eichner and Jenni Nagle
You’re running late to work and, on the way to the spa, you realize that you haven’t created this month’s newsletter. Now, in the stress and chaos of getting to work, you have to come up with something on the fly. Rather than doing something creative and fun, you decide to offer clients 10 percent off retail if they book a facial. “Boooorrrrriiiiinnnnnnggg!” That’s not…
“If you fail to plan, you plan to fail” is a well- known quote that applies to almost any situation in life, but it is especially true in business. If you’re going to succeed in business, you’ll need money – a lot at first (startup capital) and, then, you’ll need a steady stream of money flowing in on a regular basis (cash flow). To make…

April 2021

Brands of the Month

  • Celluma by Biophotas, Inc
  • Repechage
  • Alexandria Professional


Skin Infusion Modalities

A New World: Representation & Inclusivity in Skin Care

Seasoned Seller: Retail Revelations & Goal-Based Selling

Sensational Senses: Incorporating the Five Senses into Spa Design


Non-Surgical Body Contouring

Lip Fillers & Lip Filler Trends

Dermal Decision: Choosing the Right Filler


Au Naturel: Eyebrow Options

The Brush Up: Importance of Cleaning Makeup Brushes & Facial Cleansing Tools

Making It in Microblading: The Truth About Certifications and Classes

Makeup for Mature Women


The Power of Touch

Renew & Restore: Body Facials Treatments to Add to Any Spa Menu

Nutrition and the Skin: Communicating the Benefits of Vitamins and Minerals to Clients

Water Wellness: The Role of Hydration for Optimal Skin Health

Hair Removal