Everyone has seen the commercials on television with a fresh-faced, young model lathering up her skin with a luxurious, white foamy cleanser. As she smiles, the narrator says, "Your skin's not clean unless it's squeaky clean!" The problem with this statement is not only that it is not necessarily true, but also that it has led to an epidemic of over-cleansing.
"Never stop smiling! Look them in the eye and say, 'What can I do to make the situation better?' Be sincere and keep smiling. It is pretty hard for a difficult client to remain angry when you are smiling at them and truly being sincere. I find that most unhappy clients just need to vent and really want someone to sincerely listen to their concern." -- Marge Daidone, instructor and coordinator…
Getting the opportunity to educate young clients about maintaining healthy skin practices is rewarding. Even a teenage eyebrow client is a great candidate with which to start a healthy skin conversation. These small opportunities to educate young clients are critical to getting teenagers to think about caring for their skin. Many teenagers have not yet been educated enough about the dangers of not practicing a safe sun routine. Furthermore, the…
Clients often wonder whether it is better to use a sunscreen or a two-in-one product that combines the properties of both a moisturizer and a sunscreen. Furthermore, is it even safe to use a sunscreen daily, year round? A sunscreen's basic function is to prevent sunburns. A moisturizer brings hydration and comfort to the skin and, if makeup is worn, it can serve as a…
As you may have noticed, our cover art has had a different feel from the normal style of artwork that typically graces the covers of DERMASCOPE. This change is because, for the past three months, the Aesthetics International Association (AIA) has been inducting new pioneers from our industry into the coveted Academy of Legends.
Tradeshows have been a part of my life for as long as I can remember. For the past 20 years, I have attended at least four a year – traveling across the country to walk the floors, try new products, attend lectures, and chat with leading educators.
"Being prepared almost always translates to success. I always have a list of questions and a copy of the candidate's resume in the room with me. I also like to thoroughly read their resume beforehand and try to tailor the questions I ask to their previous job or school experience. I always try to be as prepared as possible with my answers as well; it is important for me to…
There are many benefits of vitamin E, including that it can be helpful in treating and preventing heart and blood vessel diseases, such as hardening of the arteries; diabetes; brain and nervous system diseases; and nerve and muscle disorders. Furthermore, immunity levels can improve when vitamin E is consumed on a regular basis. An important benefit of vitamin E is that it reduces cholesterol and…
As the first person clients communicate with, on the phone and upon entering the spa, a spa receptionist needs to make a lasting first impression. A great receptionist is on the front lines and has a professional appearance and attitude. The first thing to look for in a qualified spa receptionist is a tidy, put-together appearance. The spa is a place of beauty, health, and tranquility, so having a receptionist…
My first thought of summer takes me back to childhood memories. Every year, my older brother would throw a pool party at our house to celebrate the end of the school year. All of his classmates and their siblings would come over to play basketball, swim in the pool, jump on the trampoline, and ride bikes.
The most important aspect of creating an effective retail display is to try to engage more than one of the clients' senses. While great and enticing visual displays will initially draw them to the retail area of the spa, incorporating another sense usually encourages them to buy. For example, when I have a particular product out on display, I always have a sample size available for testing.
Clients with oily skin constantly fight the battle of reducing the shiny- and greasy-looking appearance of their skin. This skin type often shudders at the thought of putting an emollient on their skin for fear of increasing the oily and slick look they are trying to diminish. However, oily skin still needs to be moisturized. Oily skin is characterized by having excess oil or sebum.…
A primary consideration regarding skin sensitivities is the possibility of underlying internal factors that may provoke inflammation, such as medications and allergies. These factors often equate to both acute and chronic skin sensitization. A thorough consultation and a detailed skin analysis, via a Wood's lamp, hydration level meter, and other evaluation devices, are vital tools to assist in establishing the level or degree of sensitivity.
Properly storing cosmetics in a business or on a vanity can sometimes be a challenge. Despite the challenge, it is important to store makeup in the correct manner because cosmetics can harbor bacteria and mold, causing unnecessary and unpleasant reactions on the skin.
Owning a martial arts school in a small town has been part of my life for almost 10 years. When the business started off with just a handful of students, it seemed simple enough to listen to requests and find a way for everyone to be content.
I have a stepson who just turned 14, is a freshman, and enrolled in a new school. Last year I counseled him to begin washing his face, pay more attention to his hair, and quit wadding up his clean clothes in his backpack.