JUser: :_load: Unable to load user with ID: 31566
Print this page
Sunday, 25 November 2007 13:56

If I Could Choose...

Written by

Most aestheticians love their job; they live, breath, and constantly discuss their work. Their vacations are spent at skin care shows, and their gifts to friends and family are free treatments. But they usually have a favorite service they do, and most have at least favorite one that they dread when they see it on their book. During my research for this article, I asked aestheticians across the country about their favorite and least service services to perform.
Who knew that there would be an aesthetician out there whose favorite part of her services is to sell home care?

Linda Orsuto, spa director and working aesthetician, 800 West Salon and Day Spa, Marlton, N.J., said her favorite thing to do for her clients is to recommend and explain the home care products they need. “I love to explain product to them, how they work, why certain ingredients are important in them, and how they must use them,” she says. She’s proven over the years that selling home care increases the results of treatments and retention of clients, she says. “I have an article I give to my clients on the difference between over-the-counter and professional products,” she adds. “They are very open to purchasing after they are educated.” None of the services on the menu really make her cringe when she sees it on her book, she says. But she does work really hard to perform a total exfoliation of the skin prior to performing Body Bronzing. “I dread the possibility of having streaking after this treatment,” she says, “so I concentrate on preventing it during the exfoliation step.” She never has problems with it now, but she feared it in the beginning.
Some of us have a love/hate relationship with a service, as Millie Haynam, owner, Natural Beauty Salon and Spa, Twinsburg, Ohio, says she has with one type of service. “My most favorite and least favorite is the same treatment: acne care,” she says. “I love to be able to educate the client about the correct home care, dispel all the incorrect information they have accumulated over the years, and watch their progress through photo documentation. I watch their self-esteem grow and have the satisfaction of making such a difference in their life.” But she hates this service, also. “It’s not a very relaxing treatment for the client or me!” she says. “I feel like I am causing discomfort when extracting, even when being ultra careful and constantly monitoring for comfort level. And sometimes it gets downright gross.” She also doesn’t like that she isn’t able to perform a traditional facial massage on this type of client. “Of all people, they deserve it, but can’t have it.” She substitutes an acupressure instead, but feels it just isn’t as relaxing as the traditional massage. When Haynam sees this service on the book, she knows all about the highs and lows. “Therefore, I try and manage both my clients and my own expectations of what each visit can accomplish through conversation, photographs, and education so we both feel we are working towards a common goal,” she says. She believes a thorough consultation is key in alleviating any initial apprehension for the client, “but it’s still there,” she says. These people live with this type of feeling, something Haynam doesn’t like to think about.
Carolyn Boomershine-Borba, Tranquility Day Spa, Madisonville, Ky., loves doing skin care, but her favorite treatment is a smoothing, brightening, and lifting treatment on a middle age to senior client new to skin care. “Most don’t know what they’ve missed until they look in the mirror after an anti-aging and lifting facial,” she says. “Their skin is softened and hydrated with fewer visible lines and wrinkles than in years; their skin glows and they love it.” Boomershine-Borba upgrades these clients to perfectly arched brows, sometimes adding tint to give them color they haven’t had for a long time. “That lady looking back at herself in the mirror is a new person and she wants to do whatever it takes to maintain that beautiful face.” I love seeing their new appreciation for their skin, she adds.
Boomershine-Borba’s least favorite facial is the higher-grade acne facial. “Treating acne is a process, so the end result of a single treatment is not as dramatic and satisfying to me, as an aesthetician,” she says. “I can help them, and do, but so much of the problem still exists, and I am sad about that for them.” She still performs these treatments, and keeps a good attitude for the suffering client. “I know that over time we will see improvement, and I do like that, but I’m a ‘now’ person, I guess.”
One thing in common among those questioned was how much they love skin care, overall. They all had to take time to think about what services they loved over the others, and which ones they disliked. Karen Wyatt, owner and skin care therapist, Karen Wyatt Skin Care, Fairfax, Va., says, as the others did, that she loves skin care and there’s no treatment that she really dislikes and dreads performing. "That said, I especially love to offer a high performance exfoliation facial to a new client who has dull, rough, and under-exfoliated skin,” she says. “It’s so great too see the skin go from dull to luminous, from rough to smooth, and it’s especially rewarding to see the client’s reaction to their new and improved skin.” As for her disliking a service, originally Wyatt wasn’t a big fan of full leg waxing... “It exhausted me and it was so messy,” she says. But then she increased her waxing prices. “Somehow I enjoy them much better now.” she says.
Waxing is the most mentioned least favorite service among the aestheticians interviewed. Laurie Wilson, The Skin Studio, Cameron Park, Calif., does not enjoy the large areas of waxing, such as full leg or backs. “It's still on my menu because it's good money and I'm fairly good at it,” she says. “But it's just not a service I like to do.” Evidently, she has managed not to show her dread when she performs the service as she has a solid waxing clientele, but still dreads when clients call to schedule it. Her favorite treatment is a dual modality, microdermabrasion/LED treatment, because she enjoys performing the service and the results it provides for her clients. “I always enjoy seeing them loving their skin again,” she says.
Diane Buccola, aesthetician and owner of SpaBizBoard.com and DB Esthetics, Sacramento, Calif., also dislikes leg waxing. “I was terrible at it. I had wax in my hair, up my nose, on my clothes, everywhere. And I could never get all the hair off of the legs!” How did she handle it? She’s her own boss so she stopped offering the service. “I limit myself to doing what I am good at, and that does not include leg waxing,” she says. “I finally realized that if you are not good at something, it's OK not to offer it.” She refers clients to someone else for this service. Buccola has a successful skin studio so she’s not worried about losing a potential facial client if she sends her to someone else for leg waxing. Her favorite services are treatment facials. “I love seeing the improvements in their skin and I especially enjoy how good it makes them feel about themselves.” Buccola has developed a strong clientele of clients who come in once a month and turn themselves over to her to do whatever she thinks they might benefit from that day. “They allow me to use new serums and equipment, to develop new skin care therapies and treatments. They are what keep me motivated and keep me from getting bored,” she says.
Buccola also doesn’t do paraffin wax treatments, and never has. “We learned it in school and at that time, as far as I know, the only way to apply in facials was to dip a brush into the paraffin wax pot that the nail techs also used,” she says. This never seemed sanitary to Buccola nor did the cleaning of the brush seem appropriate, so she chose to stay away from it. “But it sounds like things have come a long way since then,” she says, “so I may give it another look in the future.”
JoAnn Meckes, Skinthetics at Creative Cuts Hair Design, Brunswick, Ohio, just generally dislikes causing pain to clients, so services such as waxing and extractions are her least favorites. She cringes when she sees a bikini wax and/or extractions on her schedule. “I know we all handle pain differently, so when I see these services on my schedule I have to wonder what I'm getting in to. How will this client handle the service? How will I handle this client? How much drama will be involved? Will this take me three to four times longer than it should? It can't – I'm booked solid all day. Then I remember, I'm a professional and patience is a virtue I possess, and move into the service.” Meckes’ passion is educating clients on achieving the beautiful results they want, then working with them on achieving their goals progressively, not aggressively. It works, she says. “I believe we only have the one skin we're in and we must take care of it in a progressive way. If we are too aggressive in our skin treatments and/or care, it can be more detrimental in the years ahead. Thin skin is NOT in!”
Different from Wyatt, Wilson, Meckes, and Buccola, Roni Parish, Advanced Skin Care by Roni at The Skin Studio, Loomis, Calif., loves waxing. “I think it has to do with the final results of seeing the skin clean and smooth,” she says. Her absolute favorite waxing service is a brow wax on virgin brows. “What a difference that can make in someone's appearance!” she says. Possibly this passion for obvious results is what influences her favorite choices on her facial menu: treatment facials such as peels, microdermabrasion, and ultrasound. “I love giving them, but love even more seeing the changes and improvements in their skin.” she says. When someone comes into her shop with dull, lackluster skin, and then leaves with fresh, glowing, firm, dewy skin, she feels fulfilled. “My clients make comments about my obvious joy in seeing them look and feel better," she says. Her least favorite treatment involves any alternative massage techniques. “Although I love to perform traditional facial massage, I don't enjoy performing other types,” she says. “To compensate for this I try to have plenty of other relaxing amenities around, such as a warmer on the bed, soothing music, specialized hand treatments, cozy hand mitts, and warm neck wraps.” She has taken courses on lymphatic drainage and pressure point therapy, however, and offers them when appropriate as they help the client to relax while still having therapeutic treatments.
One thing evident in the answers from these practicing, experienced, and successful aestheticians is that they all love skin care, but are divergent in their preferences and dislikes for performing services. This probably is why clients go from aesthetician to aesthetician until they find one with whom they are comfortable and whom they trust. Then, they are loyal to her to the end, returning often, listening to, and accepting her recommendations.

Janet McCormick, M.S., is a licensed nail technician and aesthetician, a former salon owner, seasoned instructor of nails and skin care skill, consultant, and author. McCormick has achieved status as a CIDESCO diplomat and holds a master’s degree in allied health management. She has authored over 200 skill and business articles in industry trade magazines. Her newest book, Spa Manicuring for Salons and Spas, describes a new, profitable focus for the industry: skin care based manicuring. McCormick may be contacted via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

Want to read more?

Log in or subscribe to continue reading this article.

Related items

  • Dallas Based Entrepreneurs Launch Medical Hologram B+A and Marketing Assistant Serving the Aesthetic Community Dallas Based Entrepreneurs Launch Medical Hologram B+A and Marketing Assistant Serving the Aesthetic Community

    Aestheia Imaging, a hologram content management, and advertising subscription company introduced its disruptive technology at the American Society for Aesthetic Plastic Surgery last week at The Aesthetic Meeting in New Orleans. The company breaks the mold of in-practice marketing with the unveiling of XTHEIA; an interactive hologram display toting a Virtual Consult Assistant for medical office waiting rooms. Aestheia's launch poses a resolution to poor patient awareness; an underserved focal point of product education in the aesthetics industry.
    The company is led by Austin JM Podowski, CEO and accomplished Dallas Healthcare Business Tech executives Mike McDonald, President and Paul Herchman, Advisory Board Member. Well known Plastic Surgeon and photographer Dr. Barry DiBernardo of New Jersey Plastic Surgery leads the companies Medical Advisory Board and will continue to work to enhance upon the application. The company offers a connected holographic media platform to story map the patient journey to brand and product education. Through the research and development of Aestheia's Medical Advisory Group, the company will offer holographic before and afters to patients so they can see pre-operative and post-operative procedure outcomes in true 3D, not previously available in the space.

    "We are dedicated to providing novel and ground breaking product innovation for the entire Aesthetic Community," comments McDonald. The company today offers a fully-automated and comprehensive holographic playlist for physician waiting rooms tethered to a cloud-based solution developed by the management team.
    "We are changing the way medical companies and physicians communicate with their customers and patients. The ALEXA of Aesthetics is now in the room," states Podowski. The team has also designed a customer facing iPad Pro application that allows a physician to remote control the device offering an in-app camera for patient photos. Mr. Podowski later comments, "The response received at ASAPS The Aesthetic Meeting affirms that our vision and product meet a need and resuscitate a lost connection with the consumer."
    The management team is dedicated to further pioneering advancements in hologram, AI, and AR in the evolving medical practice of the 21st century. The company is finalizing a third-round capital raise and will begin placement of their technology throughout Plastic Surgery Offices in North America in July 2019. The technology will also be on display in direct to consumer retail kiosks throughout the United States later this year. To get a sneak peak of Aestheia, follow the team's development, or learn more about the technology, follow @aestheiaimaging or visit www.aestheiaimaging.com.

  • Micropigmentation Procedure October 2010
    Micropigmentation Procedure October 2010

    Micropigmentation Procedure Helps Breast Cancer Survivors Regain Self-Esteem & Confidence!

    Cranberr facial mask

    Cranberr facial mask
    According to the American Cancer Society (ACS), it is estimated that in 2009 there were 192,370 new cases of invasive breast cancer diagnosed among women, and approximately 1,910 new cases in men. For the many men and women who have been, and will be diagnosed this year, the battle to get through treatment and surgery is only the beginning of the journey to survive. Although the feeling of survival is unsurpassed, the physical scars at times may leave some survivors anxious with their new appearance. Ruth Swissa has taken her passion and artistic expertise in the permanent makeup industry to provide areola pigmentation for breast cancer patients post reconstruction to help renew self-confidence and boost self-esteem.

    "Many of my patients have said that waking up every morning, and looking in the mirror is a constant reminder of their battle, which although comes with a sense of pride, it also at times causes insecurities because they don't feel like themselves," says Swissa.

    Micropigmentation is an alternative method of creating a realistic nipple and areola after a mastectomy, to achieve a more symmetrical shape and even coloring using artistic light and shade effects. Swissa works closely with her patients in order to achieve the desired coloring and size to create a natural looking effect. This procedure takes less than an hour and is usually painless.

    Ruth uses a customized medical tattooing technique for applying permanent makeup for areola pigmentation. This unique method proves to be more exact, very gentle, and less invasive than traditional cosmetic tattooing. The results look more natural and subtle in appearance.

  • Five Ways to Find Safe and Natural Relief from Osteoarthritis October 2010
    Five Ways to Find Safe and Natural Relief from Osteoarthritis October 2010

    Five Ways to Find Safe and Natural Relief from Osteoarthritis

    by Deirdre Shevlin Bell

    Cranberr facial mask

    The search for safe and effective relief from osteoarthritis (OA), a condition that occurs when joint cartilage wears down over time, can feel like an uphill battle. Certain natural remedies can bring lasting relief from OA according to the Arthritis Research Council (ARC) study and other experts. That is good news, since the pain, stiffness, and loss of flexibility from arthritis makes it the nation's most common cause of disability.

    One massage, and call me in the morning
    Spa-lovers with osteoarthritis will be pleased to learn that all those massages that leave you feeling loose and limber are doing more than just helping you relax. According to a 2006 study published in the Archives of Internal Medicine, Swedish massage improves flexibility, decreases pain, and increases range of motion in individuals with osteoarthritis of the knee.

    Low-impact exercise
    "When people start to hurt, they tend to cut back on exercise," notes Michele Olson, Ph.D., professor of exercise physiology at Auburn University Montgomery and Fellow of the American College of Sports Medicine. But that is a mistake, as inactivity can make pain and stiffness even worse. Olson recommends Pilates and swimming or doing aqua-aerobics, but she emphasizes the importance of choosing gentle, weight-bearing exercise. Michael Murray, N.D. suggests that a person should find something they love, and find a way to continue doing it: If walking on concrete sidewalks is too hard on the joints, walk on the golf course.

    Spice rub
    Using a gel containing capsaicin, the active ingredient in chili, is very effective at providing temporary relief from osteoarthritis pain. Studies have found that capsaicin can deplete the substance that acts to transmit pain signals from nerve endings to the brain and cause inflammation in the joints.

    Healing herbs
    An ARC study evaluated several herbs and herbal combinations and found that one stood above the rest. Phytodolor, a branded combination of three herbs – aspen (Populus tremula), common ash bark (Franxinus excelsior), and golden rob herb (Solidago vigaurea) effectively manages the pain and inflammation associated with OA. Some studies have shown that aspen contains a substance that when ingested inhibits the production of certain prostaglandins in the nerves, resulting in pain relief. Common ash bark and golden rob herb also have pain-relieving properties, and common ash bark is an antioxidant – meaning it may reduce oxidative damage in the joint. The combination of the three herbs has been shown in animal studies to reduce inflammation. No major adverse effects have been reported, though some people do experience diarrhea, stomach upset, or skin reactions.

    The SAMe Game
    First discovered in 1952 and widely investigated for its usefulness in treating depression, S-adenosylmethionine (SAMe) is now showing promise as a treatment for OA. SAMe is a chemical compound that occurs naturally in the body, where it contributes to the synthesis of hormones and neurotransmitters. Studies suggest that when taken as a supplement, SAMe reduces pain and also stimulates the synthesis of collagen and proteoglycans, which are the major components of joint cartilage. Adverse effects are infrequent and mild, but can include nausea, restlessness, headache, dry mouth, and stomach upset. People with depression should consult with a healthcare provider before taking SAMe, as some incidences of anxiety and mania have been reported.

    Copyright© HealthyLifestyles.com

  • The Impact of Psoriasis on Personal Relationships October 2010
    The Impact of Psoriasis on Personal Relationships October 2010

    The Impact of Psoriasis on Personal Relationships Survey Fact Sheet

    This survey was created in partnership with the National Psoriasis Foundation and Galderma Laboratories, L.P.

    Within this issue, as well as our November and December 2010 issues, we will be printing important findings revealed from the recent survey, "The Impact of Psoriasis on Personal Relationships." This survey, sponsored by Galderma Laboratories, was distributed to the National Psoriasis Foundation membership database via Survey Monkey. The survey was completed by approx 1,520 people; statistics below represent the percentage of people who answered a specific question (not always all 1,520 respondents). Statistics are rounded to nearest percentage point and percentages may not add up to 100 percent depending on the structure of the question. Not every respondent answered every question.i Below is a list of findings relating to psoriasis and its impact of social relationships.

    Nearly 80 percent (78.7%) of question respondents feel that psoriasis has had a negative impact on their personal relationships.ii

    Social Relationships

    • When having a psoriasis flare-up, 63.3 percent of respondents are less likely to go out socially iii and 53.6 percent have declined social invitations or cancelled plans because of a flare-up.iv Nearly 70 percent (69.6%) feel that psoriasis has impacted their social relationships.v
    • When meeting someone new, 74.3 percent of question respondents worry that the person will notice their psoriasis,vi and 72.1 percent of respondents are concerned that people that notice will think of them less favorably.vii
    • When going out for social occasions, 79.5 percent of respondents usually only wear outfits that cover up
      their psoriasis.viii
  • Pomegranate the Ancient Red Goddess October 2010
    Pomegranate the Ancient Red Goddess October 2010

    Pomegranate the Ancient Red Goddess!

    by Natalie Pergar

    Cranberr facial mask

    Known not only as part of the elite group of super fruits, the all mighty pomegranate, English word comes from the Latin words for apple; "pomum" (apple) and "granatus" (seeded), has been dated as far back as 1,000 BC and was introduced to North America by Spanish settlers in 1769. This red beauty represents global symbolism and history ranging from righteousness, prosperity, and fertility.

    With over 760 varieties of pomegranate it is one of the oldest known medicines to man. Ancient Greek healers would use pomegranate juice to manage health problems similar to arthritis, circulation problems, digestive disorders, and infections. And to add to the wonders of the pomegranate, the fruit was also involved in ancient beauty concoctions. Today with our growing beauty culture and desire to turn back the clock, we find ourselves revisiting what our ancient friends already knew with the help of modern science and research.

    Pomegranates are packed with phytonutrients, vitamin B, and an abundance of vitamin C. They contain red arils, tiny edible seeds that are loaded with juice and provide valuable fiber. They are delicious and fantastic to eat - though I would not recommend eating the white membrane that surrounds the arils as it is quite bitter and the consensus is that it is not recommended. And for those of us that count calories, a 1/2 cup of raw pomegranate has 80 calories and 0 grams of fat!

    According to the American Association for Cancer Research (AACR), pomegranate fruit extract contains several polyphenols and anthocyanidins (pigment that gives certain fruits their dark red colors). Its antioxidant activity is higher than that of red wine and green tea and research suggests that pomegranate extract may have significant clinical benefits in decreasing risk for skin cancer.

    By taking pomegranate extract capsules, one could reduce or reverse the signs of aging by promoting cell turnover and creating new, healthy skin. But that is not all! Evidence shows that including it in your skin care regime can provide wonderful results too. Rich in ellagic acid to manage free radicals, pomegranate oil contains punicic acid, an omega 5 conjugated fatty acid effective in aiding cell regeneration and proliferation. Pomegranate also carries beneficial phytoestrogen and a rare plant-based source of conjugated linoleic acids (CLA), an anti-carcinogen.

    So I salute you, oh red goddess of history. Bring me health and wellness with all your super fruit power!

    Pomegranate, Almond Oil, and Honey Mask

    ½ pomegranate
    2 tsp almond oil
    ½ tbsp organic honey

    Warm up the honey until it becomes liquid (not too hot!) by putting it in a small glass or metal bowl which is immersed in hot water. Peel the pomegranate half, cut the fruit in pieces, and put these in a bowl or food processor. Add the honey and almond oil. Blend it all into a smooth and uniform paste. Spread this gently and equally with your fingertips on your clean face and neck: keep the eye area clear. Now lie down, relax, and leave the mask on for 20 minutes. Then, wash it off with lukewarm water and end with a splash of cold water; pat your skin dry with a clean towel. Finally, apply a moisturizer, this way you "seal" your skin to keep the water inside. (For all skin types). *This fruit mask recipe peels your skin and we do not recommend using it on acne skin.

    Copyright ® 2009-2010 Natural – Homeremedies-For-Life

    Pomegranate Oat Bran Scrub

    2 ounces pomegranate juice
    2 ounces orange juice
    2 tbsp honey
    2 tbsp sea salt
    3 to 4 ounces oat bran

    1. In a container large enough to hold two cups, combine pomegranate and orange juices. To this add the honey and mix together well.
    2. Now add sea salt and oat bran. Mix together and allow the oat bran to soak up the liquids, about 10 to 20 minutes.
    3. Make sure to apply to a clean face. Probably the easiest way is to apply in the shower after you clean your face and allow it to set while you do other things. The steam from the shower helps allow the ingredients to penetrate your skin. Then, gently scrub off as you shower.

    Copyright ® eHow.com

Login to post comments