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DERMASCOPE The authority on professional skin care

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How to Create Transparent Relationships in a Photoshopped World

Written by

Just as there is no such thing as a perfect relationship, there is no such thing as a perfect company. As leaders, it is important to acknowledge missteps and opportunities for improvement by being open to input. By embracing constructive input and not being defensive, clients and team members will draw closer to the professional’s skin care brand.

Published in Client Care

Creating Effective Customer Service

Written by Lyn Ross, L.M.E.

Aspa can have an unbeatable line of products and services, employ the most skillful and dedicated skin care professionals, and generate the sort of profits that can make the most successful businesses envious.

Published in Client Care

Customer Satisfaction Surveys

Written by Antonia Schreiber, L.M.T.

A survey is an individual’s or organization’s attempt to collect data on anything from satisfaction of service to personal information, such as gender, age, or profession.

Published in Client Care

The User Experience: Adding On in a Big Way

Written by Whitney Johnson

If you have never heard of UX, read closely. As a skin care professional, you are probably in the UX business right now without knowing it. But embracing the concept of UX, which stands for user experience, may open your eyes to a whole new way of viewing your business.

Published in Client Care

Holiday Gift Guide

Written by Jeremy Lawrence

As the holiday season approaches, clients are looking to the spa for the perfect gift. Look no further than DERMASCOPE’s product guide, which highlights festive gift sets that are available during the holiday season.

Published in Client Care