Accidents happen, sometimes even frequently. Slips and falls are one of the most common reasons spa owners file insurance claims. They are unexpected and unintentional, yet business owners can be held liable for injuries on their premises. Despite discouraging statistics, there are steps that can be taken to protect both clients and the spa facility.
Every business is unique. Walk through your spa and consider ways to improve safety for clients, staff, contractors, and vendors. Imagine a first-time client using a cane or wearing high heels trying to navigate your busy spa after dark. How might lighting, low ceilings, clutter, slippery surfaces, or damaged sidewalks present challenges?
PREVENTING ACCIDENT CLAIMS
Here are some prevention tips to help spa owners avoid slip and fall accident claims.
Spillage is a common cause of slippery conditions. What is the procedure for promptly handling and cleaning up any spills, product, or trash before there’s an accident? Cleaning floors is another cause of slippery conditions. Does your staff know how to mop without leaving excess water on the floor? Do they use warning signage that floors may be slippery?
Some buildings present more risks for slips and falls than others, but no spas are exempt from slip and fall accidents. It only takes one injury to a vendor, visitor, or client to place a spa at serious financial risk.
Accident prevention is critical, relatively inexpensive to employ, saves businesses money in the long run, and shows your concern for your clients. Injuries can cost you insurance deductibles (and increase your insurance premiums – especially if there are regular or multiple occurrences), sick time, and negative press. Talk to experienced insurance brokers about risk factors for workplace falls and injuries and comprehensive coverage options to ensure your spa is safe for everyone who walks through the door.