Tuesday, 21 December 2021 10:16

Beyond Upselling: Transitioning to All-Inclusive Services

Written by   Kristen N. M. Johnson

Spa professionals work diligently to create a relaxing and tranquil environment within their spaces. They pick out the perfect paint color, wall decorations, and plants to ensure they clients feel comfortable. They find the perfect skin care lines to support their principles and set up a menu of service offerings. They train employees on new techniques to integrate new modalities into their skin care practice.

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Kristen JohnsonKristen N.M. Johnson is an award-winning registered nurse, licensed aesthetician, and co-owner of The Eclipse Spa in Westminster, Maryland. With over 10 years of experience in the luxury spa industry, Johnson is passionate about creating an incredibly unique and indulgent experience for each client. She specializes in the development, education, and implementation of innovative treatment protocols. Johnson holds advanced training and certifications in holistic and integrative health, microneedling, clinical skin care and treatments, nutrition, facial cupping, gua sha, hot stone therapy, advanced chemical peels, cosmetic injectables, facial reflexology, and is an usui reiki master and teacher. 

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April 2024

Skin Care Blogs

Brands of the Month

  • Face Reality Skincare
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