Jack of All Trades
For over 30 years, Carol Trow has been skin-deep running and advancing DermaConcepts, a distribution and education company for pharmaceutical-grade skin care and innovative technology for physicians’ offices, medical spas, and wellness centers. With years of passionate perseverance and spearheading the education of vitamin A and the technology that will enhance topical application of skin care in the United States, Trow is seeing her dream realized with increased awareness in the industry. She continues to grow the company with her husband and business partner, Rob Trow and now leads a team of over 50 educators, sales consultants, and distribution staff.
Trow has had many building blocks and stumbling blocks in her life that shaped where she is today. She graduated from Boston University with a Bachelor of Science in nursing and became a registered nurse. After attending Brown University for graduate work, her career path was altered when circumstances lead to her being a single mother of two small children with little financial means. As a single mother caring for her children, she could not continue working as a registered nurse in hospitals, so Trow decided to change careers and began a job as a marketing assistant at a local company, allowing her to work close to home.
Trow quickly climbed the corporate marketing ladder, eventually achieving the position of director of marketing for a Fortune 1000 company. She became known for her expertise in professional services marketing for plastic surgeons, dermatologists, accountants, and lawyers focusing on building their practices through education and strategic partnership initiatives.
After a 25-year career in a corporate setting, Trow had the opportunity to establish her own consulting firm, specializing in working with the same clients she serviced as a corporate officer. Soon after going out on her own, she was hired by a plastic surgeon to help him build his cosmetic practice and also introduce a new skin care line to the United States, founded by his former colleague, Dr. Des Fernandes. This product line was Environ Skin Care which, at that time, was in its infancy.
Approaching 30 years, Environ has grown to become one of the premier, results-oriented medical skin care lines in the world. As fate would have it, Trow has had a lifelong fervor for skin care since her early childhood. Her experiences as a registered nurse and marketing expert could now be combined with her lifelong passion for skin health and skin care. As Trow continues to lead at DermaConcepts alongside her impassioned husband and team, it is enlightening to see a growing community of successful skin care professionals benefit from advanced education on proven and innovative skin care ingredients and technology.
“Anyone who has worked with Carol Trow comes away with the knowledge and feeling that they have been heard. Her skills at being an extraordinary, active listener has served our company, its staff, and our clients well. The proof is in our retention rate of staff and clients, which is over 90%. Her abiding mantra is that in order to be heard, one first must listen. This has also contributed to the company doubling every four years.” -Rob Trow, CEO of DermaConcepts